Poll: How much of your work is received online?
Thread poster: ProZ.com Staff

ProZ.com Staff
Jun 10, 2020

This forum topic is for the discussion of the poll question "How much of your work is received online?".

View the poll results »


Philippe Etienne  Identity Verified
Local time: 16:39
English to French
All of it by e-mail Jun 10, 2020

Except for a few smallish jobs a year from a Plunet platform for a sporadic agency customer.
I didn't know hard copy jobs still existed.


[Edited at 2020-06-10 10:10 GMT]

Mario Freitas
Andy Watkinson
Philip Lees
Angie Garbarino

Dennis Mutinda  Identity Verified
English to Swahili
+ ...
Most of them is via mail Jun 10, 2020

I have done several assignments for my clients. Most of them are through my mail. It's been a while since I got a job in form of hard copy.


Teresa Borges
Local time: 15:39
Member (2007)
English to Portuguese
+ ...
All of it Jun 10, 2020

All of it is received via email. Delivering is another matter as sworn translations are sent by snail mail or delivered in person.

Muriel Vasconcellos

Yolande Hivart
Local time: 16:39
Member (2016)
German to French
Most of it Jun 10, 2020

Some requests for sworn translation are still coming with smail mail or are deposited in person.


Kevin Fulton  Identity Verified
Local time: 10:39
German to English
100% Jun 10, 2020

My primary agencies and direct clients use platforms to provide/accept documents. Other clients send/receive documents via e-mail. The latter has been true since the mid-1990s when e-mail became a common method of communication. I don't provide sworn translations, although on very rare occasions – and not all all this century – I've included statements of accuracy, in which case I've sent documents via snail mail after sending copies via e-mail.


Mario Freitas  Identity Verified
Local time: 13:39
Member (2014)
English to Portuguese
+ ...
All of it Jun 10, 2020

It all comes by email, sometimes with the file attached, sometimes with a link to a platform. I would hardly ever accept any physical documents in 2020, anyway.
In Brazil, there is an exception: sworn translators must receive the physicial documents, it's the law. Other than that, I see no reason why physical documents must still be used.
Ok, letters, manuscripts, drats... there are a few exceptions, but I will pass them.

Muriel Vasconcellos
Philippe Etienne

Muriel Vasconcellos  Identity Verified
Local time: 07:39
Member (2003)
Spanish to English
+ ...
100% Jun 10, 2020

I don't do sworn translations (for reasons not pertinent here), so everything comes in via email. I rely on the email thread to document the terms agreed on, the date the text was received, and the date it was delivered.

Kevin Fulton
Philippe Etienne
Liviu-Lee Roth

Marina Monica Steinbach
Local time: 10:39
Member (2011)
English to German
I received almost all my work online. Jun 12, 2020

ProZ.com Staff wrote:

"How much of your work is received online?".

I received almost all my work online. In the last 9 years I have only received 2 orders over the phone. There you have my answer.

Since you are a member of the staff, I would like to know: What percentage of all quotes submitted online via the ProZ portal have actually been accepted by the client/agency?


Samuel Murray  Identity Verified
Local time: 16:39
Member (2006)
English to Afrikaans
+ ...
100% via e-mail Jun 12, 2020

ProZ.com Staff wrote:
How much of your work is received online?

Most of it is sent to me by a PM via e-mail. I also subscribe to a few jobs servers, but I've set them up to send me an e-mail notification whenever a job is available. Once or twice per year I get a phone call from a PM telling me to check my mail because they've sent something and didn't hear from me soon enough. I've also had PMs send me reminders (i.e. reminders that they sent me an e-mail) via WhatsApp, Telegram, Skype and even Facebook Messenger. There are a few jobs servers that I do check manually a few times per day, even though I should also get e-mailed notifications from most of them, just in case I missed a notification. In quite a few cases, the actual files to work on are not sent via e-mail but must be downloaded from a client's portal, be it FTP, RASberry, XTRF, Ingenuity, Plunet, etc., or a client's own developed portal. Sometimes the files are not available via a portal but they are nonetheless not sent as attachments to the mail, but are available as clickable links in the mail, which gets my browser to download the file.

[Edited at 2020-06-12 16:13 GMT]


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