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Estándares Internacionales de traducción: Buenas prácticas en el área de la localización

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Barbara L Pavlik  Identity Verified
영국
Local time: 03:13
Member (2011)
스페인어에서 영어
+ ...
Duration May 21, 2012

Above, it says that the duration of the video is 40 minutes, and that I can watch the first video of the series gratis, but it only runs for 8 minutes. Is it just a sample of the first video? If I purchase it, can I see the whole 40 minutes, or is 40 minutes the duration of all three videos in the series?

 

Helen Shepelenko
SITE STAFF
Duration May 22, 2012

Barbara L Pavlik wrote:

Above, it says that the duration of the video is 40 minutes, and that I can watch the first video of the series gratis, but it only runs for 8 minutes. Is it just a sample of the first video? If I purchase it, can I see the whole 40 minutes, or is 40 minutes the duration of all three videos in the series?


Hello Barbara,

Indeed, you can watch the 8 minutes video free. This video is a part of three videos series. The other two videos last 40 minutes in total and can be purchased for 20 USD. Please let me know if you have any doubts. Thanks!:)

My bests,
Helen


 

lmruedagomez  Identity Verified
Local time: 03:13
영어에서 스페인어
paid, can't access Aug 24, 2012

Hi!
I have paid for this course but when i try to access I can only watch the free video. This is the message I receive

"Access to this video is restricted"

Thanks for your help
Marcela


 

Alejandro Cavalitto
Local time: 23:13
SITE STAFF
Could you please try again? Aug 24, 2012

Hello Marcela,

I could successfully watch the video while logged in as you. All I had to do was click on the video on the training page. Could you please try doing this and let me know how it goes? Thank you.

Best regards,
Alejandro


 

lmruedagomez  Identity Verified
Local time: 03:13
영어에서 스페인어
Hi Aug 25, 2012

Hi Alejandro
I am trying from a different computer and still get the same error. It let me access a video of 8 minutes. Any help is appreciated otherwise I prefer to cancel my purchase.
Thanks
Marcela


 

lmruedagomez  Identity Verified
Local time: 03:13
영어에서 스페인어
not access yet Sep 3, 2012

Hi!
I still can not access the videos. I paid the US20 and it keeps showing only the 8 minutes video. I appreciate your help ASAP
Thanks
Marcela


 

Helen Shepelenko
SITE STAFF
not access yet Sep 4, 2012

lmruedagomez wrote:

Hi!
I still can not access the videos. I paid the US20 and it keeps showing only the 8 minutes video. I appreciate your help ASAP
Thanks
Marcela



Hello Marcela,

Thank you for reporting the issue. It has been resolved and you should now have access to the video.

If you experiencing any problems please feel free to report this to support at http://www.proz.com/support/

Hope this helps.

My bests,
Helen


 


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Estándares Internacionales de traducción: Buenas prácticas en el área de la localización

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