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I’ve just been contacted by a French translation agency (Proz member since December 2017). Because their profile is not complete (as an address it says only Paris 75012, France) and their BB is empty, I did a small research and discovered that the same agency (same owner, same email), though with a slight different name, has already a BB with only two entries, both negative. As I cannot name names, if you’re interested in knowing more, feel free to contact me by email.
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Thomas T. Frost Portugal Local time: 21:01 Danish to English + ...
Report it
Feb 19, 2018
I think the right thing to do is to file a support ticket to get the profile removed.
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I think the right thing to do is to file a support ticket to get the profile removed.
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Sheila Wilson Spain Local time: 21:01 Member (2007) English + ...
I experienced the same thing a while back
Feb 19, 2018
Teresa Borges wrote: I did a small research and discovered that the same agency (same owner, same email), though with a slight different name, has already a BB with only two entries, both negative.
When I came across a very similar case, I submitted a support ticket and the two BB records were identified as linked. I think the two profiles remained (not entirely sure) but at least those negative entries were no longer hidden.
The onus is still on us to do these checks, but it does help when the correct information is visible and the outsourcer is not allowed to hide negative feedback.
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Josephine Cassar Malta Local time: 22:01 Member (2012) English to Maltese + ...
Thank you for the warning
Feb 19, 2018
Thank you for the warning and for the steps you and Sheila took to report the matter. Wily, yes? But we are wise to their tricks too.
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