App download not possible Thread poster: Katja Schoone
| Katja Schoone Germany Local time: 13:49 Member (2006) English to German + ...
A while ago I downloaded the txml file support app and the memosource plugin for Trados Studio 2014. And it works pretty good. Now I wanted to download these as well for my laptop. I logged into my account on SDL, clicked on the app store, entered the search term, clicked on the download button of the app and was prompted to login or sign up in order to download the app. I clicked on login and my login credentials appeared, I confirmed, clicked on download again and surprise, surpri... See more A while ago I downloaded the txml file support app and the memosource plugin for Trados Studio 2014. And it works pretty good. Now I wanted to download these as well for my laptop. I logged into my account on SDL, clicked on the app store, entered the search term, clicked on the download button of the app and was prompted to login or sign up in order to download the app. I clicked on login and my login credentials appeared, I confirmed, clicked on download again and surprise, surprise was prompted again to login or sign up. Any idea why this happens and what I can do? Any help is very much appreciated! ▲ Collapse | | | Natalie Poland Local time: 13:49 Member (2002) English to Russian + ... Moderator of this forum SITE LOCALIZER Change browser | Apr 19, 2018 |
Hi Katja, SDL website does not work well in some browsers (e.g. Opera). Try changing the browser, and it should work. | | | Katja Schoone Germany Local time: 13:49 Member (2006) English to German + ... TOPIC STARTER download worked, but not integrated in Trados | Apr 19, 2018 |
Hi Natalie, wow, that did the trick. Thanks a lot! I didn't think of that myself since I used Chrome with my last download as well and it worked, but not this time. Now this problem solved I have the next one The txml file type is neither shown in the list of file types nor addeable from the the list at the right side. I downloaded the correct version for Trados Studio 2014. ... See more Hi Natalie, wow, that did the trick. Thanks a lot! I didn't think of that myself since I used Chrome with my last download as well and it worked, but not this time. Now this problem solved I have the next one The txml file type is neither shown in the list of file types nor addeable from the the list at the right side. I downloaded the correct version for Trados Studio 2014. Any idea? thx ▲ Collapse | | | To report site rules violations or get help, contact a site moderator: You can also contact site staff by submitting a support request » App download not possible Protemos translation business management system | Create your account in minutes, and start working! 3-month trial for agencies, and free for freelancers!
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