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  3. Medical: Health Care

centralist

English translation: dispatcher; call handler

GLOSSARY ENTRY (DERIVED FROM QUESTION BELOW)
Dutch term or phrase:centralist
English translation:dispatcher; call handler
Entered by: LAB2004

14:58 May 28, 2009
Dutch to English translations [Non-PRO]
Medical - Medical: Health Care
Dutch term or phrase: centralist
Een toevallige passant ziet dat het goed mis is en belt 112.
De centralist vermoedt vrijwel direct een hartinfarct - en stuurt een ambulance op pad.

I've found emergency medical dispatcher and call handler, but I need a US term. Is anyone able to help?
TIA.
LAB2004
United Kingdom
Local time: 00:10
dispatcher
Explanation:
'Dispatcher' is the usual US term.

-> "Police, fire, and ambulance dispatchers, also called public safety dispatchers or 911 operators, monitor the location of emergency services personnel from one or all of the jurisdiction’s emergency services departments. These workers dispatch the appropriate type and number of units in response to calls for assistance. Dispatchers, or call takers, often are the first people the public contacts when emergency assistance is required. If certified for emergency medical services, the dispatcher may provide medical instruction to those on the scene of the emergency until the medical staff arrives."
http://www.bls.gov/oco/ocos138.htm

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Note added at 9 mins (2009-05-28 15:07:43 GMT)
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The UK term is '(emergency) call operator'. A more neutral term is 'call handler' or 'call taker' (cf. http://www.askcomreg.ie/home_phone/ecas_questions.321.LE.asp... )
Selected response from:

Chris Hopley
Netherlands
Local time: 01:10
Grading comment
Thank you!
4 KudoZ points were awarded for this answer



Summary of answers provided
4 +1dispatcher
Chris Hopley


  

Answers


3 mins   confidence: Answerer confidence 4/5Answerer confidence 4/5 peer agreement (net): +1
dispatcher


Explanation:
'Dispatcher' is the usual US term.

-> "Police, fire, and ambulance dispatchers, also called public safety dispatchers or 911 operators, monitor the location of emergency services personnel from one or all of the jurisdiction’s emergency services departments. These workers dispatch the appropriate type and number of units in response to calls for assistance. Dispatchers, or call takers, often are the first people the public contacts when emergency assistance is required. If certified for emergency medical services, the dispatcher may provide medical instruction to those on the scene of the emergency until the medical staff arrives."
http://www.bls.gov/oco/ocos138.htm

--------------------------------------------------
Note added at 9 mins (2009-05-28 15:07:43 GMT)
--------------------------------------------------

The UK term is '(emergency) call operator'. A more neutral term is 'call handler' or 'call taker' (cf. http://www.askcomreg.ie/home_phone/ecas_questions.321.LE.asp... )

Chris Hopley
Netherlands
Local time: 01:10
Native speaker of: English
PRO pts in category: 20
Grading comment
Thank you!

Peer comments on this answer (and responses from the answerer)
agree  Ann Bishop (X)
43 mins
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