support ticket / ticketing system

Czech translation: požadavek na podporu

GLOSSARY ENTRY (DERIVED FROM QUESTION BELOW)
English term or phrase:support ticket / ticketing system
Czech translation:požadavek na podporu
Entered by: Pavla Hajkova

01:32 Jun 2, 2020
English to Czech translations [PRO]
Computers: Systems, Networks
English term or phrase: support ticket / ticketing system
"Using this function, the user is able to create support tickets, which may be processed by the responsible administrators. Additionally, the menu provides an overview of the already created support tickets and their status."

Rozumím, co jsou "support tickets", ale nemohu najít správný spřeklad. Pomůže někdo, prosím? Jedná se o rezervační systém pro dopravce.

Děkuji
Pavla Hajkova
Czech Republic
Local time: 14:24
požadavek na podporu
Explanation:
(nebo žádost o podporu, ale zde záleží na širším kontextu, aby se to nepletlo např. se sociální podporou)
Selected response from:

Tomas Mosler, DipTrans IoLET MCIL MITI
Czech Republic
Local time: 14:24
Grading comment
děkuji!
4 KudoZ points were awarded for this answer



Summary of answers provided
3 +1požadavek na podporu
Tomas Mosler, DipTrans IoLET MCIL MITI
4lístek podpory / systém lístkování
Igor BURAK


  

Answers


3 mins   confidence: Answerer confidence 3/5Answerer confidence 3/5 peer agreement (net): +1
support ticket
požadavek na podporu


Explanation:
(nebo žádost o podporu, ale zde záleží na širším kontextu, aby se to nepletlo např. se sociální podporou)

Tomas Mosler, DipTrans IoLET MCIL MITI
Czech Republic
Local time: 14:24
Specializes in field
Native speaker of: Native in CzechCzech
PRO pts in category: 44
Grading comment
děkuji!

Peer comments on this answer (and responses from the answerer)
agree  Jiri Farkac: aby se to nepletlo se sociální podporou, dal bych „požadavek na technickou podporu“ (o tu jde většinou)
5 hrs
  -> Díky, Jiří!
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5 hrs   confidence: Answerer confidence 4/5Answerer confidence 4/5
lístek podpory / systém lístkování


Explanation:
https://www.microsoft.com/en-us/language/Search?&searchTerm=...
https://www.microsoft.com/en-us/language/Search?&searchTerm=...

Igor BURAK
Slovakia
Local time: 14:24
Specializes in field
Native speaker of: Native in SlovakSlovak
PRO pts in category: 14

Peer comments on this answer (and responses from the answerer)
neutral  Jiri Farkac: Toto mi připadá nešťastně doslovné. A myslím, že systém pro dopravce nemusí používat terminologii Microsoftu.
12 mins
  -> V principu jde o to samé. A nevidím důvod proč něco vymýšlet, když to již bylo vymyšleno.
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