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Real Time Adherence

French translation: adhérence en temps réel

05:20 Nov 14, 2017

English to French translations [PRO] Telecom(munications)
English term or phrase: Real Time Adherence Real-time adherence is a common contact center metric that compares agents’ current status against their scheduled work time. Monitoring adherence in real time provides contact center supervisors the right information to help analyze agent status and make any necessary changes to the schedule for the rest of the day. Adherence calculation considers the time agents spend on meals, breaks, or on other non-interaction related work. Typically, supervisors build in a cushion to allow for down time beyond known constraints. In PureCloud, the system measures schedule adherence by taking the total time that an agent is available for interactions and dividing it by the time they are scheduled to work. This figure is expressed as a percentage. The system determines adherence by checking the agent’s status against the scheduled activity.	Olivier Den Hartigh KudoZ activity Questions: 1078 (4 open) (1 without valid answers) (19 closed without grading) Answers: 0 France Local time: 07:15
French translation:adhérence en temps réel Explanation: file:///C:/Users/Acer/Downloads/Teleopti_WFM_Product_Overview_FR.pdf -------------------------------------------------- Note added at 51 minutes (2017-11-14 06:12:30 GMT) -------------------------------------------------- Grâce à Teleopti WFM, améliorez la satisfaction de vos clients, l'implication de votre ... temps réel et à ses fonctions d'adhérence en temps réel, Teleopti WFM -------------------------------------------------- Note added at 52 minutes (2017-11-14 06:13:17 GMT) -------------------------------------------------- http://www.lindehomecare.fr/fr/espaceprofessionnel/espace_pr... -------------------------------------------------- Note added at 52 minutes (2017-11-14 06:13:44 GMT) -------------------------------------------------- C'est un terme de gestion qui n'a rien à voir avec l'adhérence d'un matériau... -------------------------------------------------- Note added at 57 minutes (2017-11-14 06:17:57 GMT) -------------------------------------------------- http://holydis.com/plxtempsreel/2009/planexa-module-temps-re... -------------------------------------------------- Note added at 57 minutes (2017-11-14 06:18:20 GMT) -------------------------------------------------- Glossaire MS Evaluate PRP adherence and process Évaluation du processus et de l'adhérence au processus de sortie commerciale du produit Project	Selected response from: GILLES MEUNIER France Local time: 07:15
Grading comment Merci :) 4 KudoZ points were awarded for this answer

Summary of answers provided
5	adhérence en temps réel	GILLES MEUNIER

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real time adherence adhérence en temps réel Explanation: file:///C:/Users/Acer/Downloads/Teleopti_WFM_Product_Overview_FR.pdf -------------------------------------------------- Note added at 51 minutes (2017-11-14 06:12:30 GMT) -------------------------------------------------- Grâce à Teleopti WFM, améliorez la satisfaction de vos clients, l'implication de votre ... temps réel et à ses fonctions d'adhérence en temps réel, Teleopti WFM -------------------------------------------------- Note added at 52 minutes (2017-11-14 06:13:17 GMT) -------------------------------------------------- http://www.lindehomecare.fr/fr/espaceprofessionnel/espace_pr... -------------------------------------------------- Note added at 52 minutes (2017-11-14 06:13:44 GMT) -------------------------------------------------- C'est un terme de gestion qui n'a rien à voir avec l'adhérence d'un matériau... -------------------------------------------------- Note added at 57 minutes (2017-11-14 06:17:57 GMT) -------------------------------------------------- http://holydis.com/plxtempsreel/2009/planexa-module-temps-re... -------------------------------------------------- Note added at 57 minutes (2017-11-14 06:18:20 GMT) -------------------------------------------------- Glossaire MS Evaluate PRP adherence and process Évaluation du processus et de l'adhérence au processus de sortie commerciale du produit Project	GILLES MEUNIER France Local time: 07:15 Specializes in field Native speaker of: French PRO pts in category: 2162
Grading comment Merci :)
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