otherwise the total will be refunded to this card at your cost

English translation: This is to make sure that you didn't use somebody else's card for booking

03:30 Feb 5, 2016

English language (monolingual) [Non-PRO]
Marketing - Tourism & Travel / hotel

English term or phrase: otherwise the total will be refunded to this card at your cost

Refundable reservation
The hotel reserves the right to make a pre-authorization (block money) on your credit card to guarantee your accommodation and extras, but you will not be charged any price until your check-out. The pre-authorization will be done one week before your arrival the soonest and the money will be released during your departure.

Non-refundable reservation
The total price of the reservation will be charged on the day of booking. It is necessary to bring the SAME CREDIT CARD which you provide in this reservation for guarantee to the hotel (otherwise the total will be refunded to this card at your cost and you will be responsible for payment in the hotel).

My Question: Isn't this "Non-refundable reservation"? Why the total will be refunded? At your cost: Does it mean I should pay a service fee?

Source: http://www.tropolino.com/prague/alqush-downtown-hotel/

Ivan Niu KudoZ activity Questions: 247 (9 open) (1 without valid answers) (14 closed without grading) Answers: 334 China
Local time: 16:44

Selected answer:This is to make sure that you didn't use somebody else's card for booking

Explanation:
If you present the same card as the one you used for booking, the hotel can be sure that you are the account holder of the card and the card they charged is not a stolen one. If you don't bring the card with you, they are not sure if they charged your card or somebody else's.
In order to prevent charging a stolen card, if you fail to present the card you used for booking, they refund the card and charge the one you present.

At your cost: yes, you need to pay for the extra fees the hotel incurs in connection with refunding the first card and charging the second one. When they charge your first card, of course the hotel bears the fee, but when they make a refund and charge another card, they incur extra fees that they would otherwise not incur should you bring the original card.

Selected response from:

Port City
New Zealand

Grading comment

Selected automatically based on peer agreement.
4 KudoZ points were awarded for this answer

SUMMARY OF ALL EXPLANATIONS PROVIDED

3 +5

This is to make sure that you didn't use somebody else's card for booking

Port City

Answers

2 hrs confidence:

peer agreement (net): +5

This is to make sure that you didn't use somebody else's card for booking

Port City
New Zealand
Native speaker of:

Japanese
PRO pts in category: 4

Grading comment

Selected automatically based on peer agreement.

Login or register (free and only takes a few minutes) to participate in this question.

You will also have access to many other tools and opportunities designed for those who have language-related jobs (or are passionate about them). Participation is free and the site has a strict confidentiality policy.

Return to KudoZ list

KudoZ™ translation help

The KudoZ network provides a framework for translators and others to assist each other with translations or explanations of terms and short phrases.

See also:

ProZ.com term search

Search millions of term translations

otherwise the total will be refunded to this card at your cost

English translation: This is to make sure that you didn't use somebody else's card for booking

Answers

KudoZ™ translation help

Your current localization setting

Select a language

otherwise the total will be refunded to this card at your cost

English translation: This is to make sure that you didn't use somebody else's card for booking

Answers

KudoZ™ translation help

You have native languages that can be verified

Your current localization setting

Select a language