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  3. Computers: Systems, Networks

technicien volant

English translation: floating IT support (or tech support)

GLOSSARY ENTRY (DERIVED FROM QUESTION BELOW)
French term or phrase:technicien volant
English translation:floating IT support (or tech support)
Entered by: Nektaria Notaridou

12:25 Dec 4, 2017
French to English translations [PRO]
Tech/Engineering - Computers: Systems, Networks
French term or phrase: technicien volant
les techniciens circulant dans les étages se mettant à la disposition des collaborateurs ayant besoin d’aide IT

I am a bit stuck here... How would you say it in English? Thanks!
Nektaria Notaridou
floating IT support (or tech support)
Explanation:
is how I would say it: http://www.memidex.com/floater employee

Here's a floating bank teller: https://www.quora.com/What-is-it-like-to-be-a-floating-bank-...
Here's a floating support specialist: https://www.indeed.com/viewjob?jk=047bd13b6039af69&q=Floatin...
Here's a floating teacher: https://recruiting.ultipro.com/ONE1005/JobBoard/f4ac3653-ed5...
Selected response from:

Mair A-W (PhD)
Germany
Local time: 16:45
Grading comment
thank you very much!
4 KudoZ points were awarded for this answer



Summary of answers provided
3 +5floating IT support (or tech support)
Mair A-W (PhD)
4trouble shooter
Jennifer Levey
3mobile technical adviser/counsellor
Raoul COLIN (X)


  

Answers


4 mins   confidence: Answerer confidence 4/5Answerer confidence 4/5
trouble shooter


Explanation:
trouble-shooter
troubleshooter

Jennifer Levey
Chile
Local time: 10:45
Native speaker of: Native in EnglishEnglish
PRO pts in category: 16

Peer comments on this answer (and responses from the answerer)
agree  philgoddard: Lots of possibilities, but you were first. It's troubleshooter, and you could say "roving troubleshooter". Just ignore Daryo's disagree!
3 hrs
  -> Thanks. Your "roving troubleshooter" is very good :) (I ignored Daryo's disagree already...)
neutral  Nikki Scott-Despaigne: A TS is by his nature fairly mobile, but then so is "technicien". I think it important to convey the notion of "volant" specifically and that is missing here.//Both are imp. Not all TS mobile, so best to specify here.;-). TS=tech term, not poetic licence.
3 hrs
  -> "troubleshooter" conveys the notion of "se mettant à la disposition des collaborateurs ayant besoin d’aide", which (IMHO) is more important than the notion of "volante" (which, as you yourself suggest) is implicit in "troubleshooter".
disagree  Daryo: a case of overdose on poetic licence ....
5 hrs
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10 mins   confidence: Answerer confidence 3/5Answerer confidence 3/5 peer agreement (net): +5
floating IT support (or tech support)


Explanation:
is how I would say it: http://www.memidex.com/floater employee

Here's a floating bank teller: https://www.quora.com/What-is-it-like-to-be-a-floating-bank-...
Here's a floating support specialist: https://www.indeed.com/viewjob?jk=047bd13b6039af69&q=Floatin...
Here's a floating teacher: https://recruiting.ultipro.com/ONE1005/JobBoard/f4ac3653-ed5...


Mair A-W (PhD)
Germany
Local time: 16:45
Specializes in field
Native speaker of: English
PRO pts in category: 4
Grading comment
thank you very much!

Peer comments on this answer (and responses from the answerer)
agree  Jennifer Baldwin
3 hrs
agree  Nikki Scott-Despaigne: "Floating" gets across the idea of "volant" which is important here. Thereafter, "IT support" or "troubleshooter" both work.
3 hrs
agree  Terry Richards
4 hrs
agree  Daryo: you beat me to it!
5 hrs
agree  Yolanda Broad
1 day 5 hrs
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1 hr   confidence: Answerer confidence 3/5Answerer confidence 3/5
mobile technical adviser/counsellor


Explanation:
to give help, an adviser or counsellor and since he/she moves around, mobile should be the word

Raoul COLIN (X)
Local time: 16:45
Specializes in field
Native speaker of: Native in FrenchFrench, Native in EnglishEnglish

Peer comments on this answer (and responses from the answerer)
neutral  Nikki Scott-Despaigne: I'd read "mobile" to mean able to move from one site to another. In this particular case, the person moves from one "tage" to another, so I think "floating" works better.
2 hrs
neutral  Daryo: an "adviser/counsellor" [a real one, not some silly euphemistic job title] would be quite a few pay-grades above a "technician" ... and "mobile" expresses a different kind of "mobility"!
4 hrs
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