faire émerger des ambassadeurs du port

English translation: turn people into ambassadors for the port

GLOSSARY ENTRY (DERIVED FROM QUESTION BELOW)

French term or phrase:	faire émerger des ambassadeurs du port
English translation:	turn people into ambassadors for the port
Entered by:	claude-andrew

16:35 Jul 17, 2018

French to English translations [PRO]
Ships, Sailing, Maritime / Marina

French term or phrase: faire émerger des ambassadeurs du port

Le service passe avant tout par le contact humain et la personnalisation de la relation avec le client.
Dans cet esprit, cet été, au port xxxxx, a été inauguré « l’accueil à quai ».
Le principe : les arrivants sur le port n’ont plus à se déplacer vers la capitainerie, ce sont les équipes du port qui viennent à eux.
Un moment clé pour débuter le séjour dans des conditions les plus favorables.
Un « welcome bag » contenant des documents pratiques, des précisions sur les services offerts sur le port, des programmes d’animation, etc. est remis à chaque arrivée.
Ce premier contact avec le client est aussi l’occasion de faciliter ses démarches et, tout simplement, de faire connaissance avec les équipes du port.
Cette volonté de personnaliser la relation se retrouve également dans l’organisation des « cafés pontons » hebdomadaires au ports xxxxx et bimensuels au port yyyyy: autour d’un café et de viennoiseries, c’est un moment ouvert à tous où l’on peut échanger en toute convivialité, évoquer son séjour au port et **faire émerger des ambassadeurs du port**.
Au port de zzzzz, c’est une double innovation qui est mise en place avec la nouvelle maison des plaisanciers : lieu classique dans sa fonction de base (sanitaires) mais connecté grâce à l’équipement techno et éco-responsable dans le choix des matériaux.

claude-andrew KudoZ activity Questions: 643 (9 open) (36 without valid answers) (70 closed without grading) Answers: 358 France
Local time: 13:18

turn people into ambassadors for the port

Explanation:
I don't believe this is about appointing specific people to act as ambassadors for the port. As I understand it, Nikki is right with her second suggestion, "sailors who are pleased with the service and who will then spread the good news about the quality of the service they received." That's why it says "échanger en toute convivialité, évoquer son séjour au port et faire émerger des ambassadeurs du port." People have a good experience, so they tell others.

Selected response from:

philgoddard
United States

Grading comment

Thanks Phil
4 KudoZ points were awarded for this answer

Summary of answers provided

4 +1

turn people into ambassadors for the port

philgoddard

4 +1

to generate "harbour ambassadors"

Pierre POUSSIN

make the harbour's ambassadors known

Nikki Scott-Despaigne

Discussion entries: 4

Answers

21 mins confidence:

make the harbour's ambassadors known

Explanation:
The term "ambassador" can be used in English also to describe someone who is doing something for the benefit of something, an organisation, or, in this case, a harbour/marina.

I think they are referring to the members of the team at the harbour master's office who play the hostess with the mostest. I wonder if it might not be referring to saliors who are pleased with the service and who will then spread to good news about the quality of the service they recived. In any event, I think you can still use something pretty close to the French.

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Note added at 23 mins (2018-07-17 16:58:49 GMT)
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Just a couple of examples of the use of "ambassador".

https://www.visitouterhebrides.co.uk/see-and-do/activities/l...

And more generally, "ambassador" used to describe somone who will promote something.

https://www.businesseventssydney.com.au/our-network/our-amba...

Nikki Scott-Despaigne
Local time: 13:18
Specializes in field
Native speaker of:

English
PRO pts in category: 198

Notes to answerer

Asker: Thanks Nikki; I was indeed hesitant about using "ambassador"; I'm reassured now.

3 hrs confidence:

peer agreement (net): +1

turn people into ambassadors for the port

philgoddard
United States
Native speaker of: English
PRO pts in category: 32

Grading comment

Thanks Phil

5 hrs confidence:

peer agreement (net): +1

to generate "harbour ambassadors"

Explanation:
...among the port users...

Pierre POUSSIN
France
Local time: 13:18
Works in field
Native speaker of:

French
PRO pts in category: 24

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English translation: turn people into ambassadors for the port

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