13:16 Mar 27, 2019 |
Italian to English translations [PRO] Marketing - Engineering: Industrial / attività di customer service | |||||
---|---|---|---|---|---|
|
| ||||
| Selected response from: Luca Gentili Belgium Local time: 12:07 | ||||
Grading comment
|
Summary of answers provided | ||||
---|---|---|---|---|
3 | First Call |
| ||
3 | initial contact |
|
First Call Explanation: Se, come si riscontra in rete, l'efficacia di un contact/call center si misura con la Frst Call Resultion (FCR) direi semplicemente First Call. |
| |
Grading comment
| ||
Login to enter a peer comment (or grade) |
initial contact Explanation: https://books.google.it/books?id=Wzjb55Gv5zoC&pg=PA153&lpg=P... https://www.engelvoelkers.com/en/blog/company/job-career/how... |
| |
Login to enter a peer comment (or grade) |
Login or register (free and only takes a few minutes) to participate in this question.
You will also have access to many other tools and opportunities designed for those who have language-related jobs (or are passionate about them). Participation is free and the site has a strict confidentiality policy.