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atendimento

English translation: service

GLOSSARY ENTRY (DERIVED FROM QUESTION BELOW)
Portuguese term or phrase:atendimento
English translation:service
Entered by: vrede (X)

20:12 Feb 21, 2004
Portuguese to English translations [PRO]
Bus/Financial - Human Resources
Portuguese term or phrase: atendimento
Atendimento em estabelecimentos comerciais, consultórios,etc.
vrede (X)
Local time: 10:56
customer service
Explanation:
or assistance consulting
Selected response from:

Ricardo Fonseca
Portugal
Local time: 14:56
Grading comment
Obrigado.

Luís
4 KudoZ points were awarded for this answer



Summary of answers provided
5 +3customer service
Ricardo Fonseca
5 +2service
Sormane Gomes
5 +1to be waited on.[verb] versus to be seen
Jane Lamb-Ruiz (X)


Discussion entries: 1





  

Answers


11 mins   confidence: Answerer confidence 5/5 peer agreement (net): +3
customer service


Explanation:
or assistance consulting

Ricardo Fonseca
Portugal
Local time: 14:56
Works in field
Native speaker of: Native in PortuguesePortuguese
PRO pts in category: 4
Grading comment
Obrigado.

Luís

Peer comments on this answer (and responses from the answerer)
agree  rhandler: Service should suffice.
7 mins
  -> obrigado
agree  António Ribeiro: customer service
1 hr
  -> obrigado
agree  Claudio Mazotti
1 hr
  -> obrigado
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29 mins   confidence: Answerer confidence 5/5 peer agreement (net): +1
to be waited on.[verb] versus to be seen


Explanation:
the noun for shops etc. is service or customer service
and the verb is to be waited on....or to be helped
Example:
I was in that store for one hour and could get no one to wait on me. [in Portuguese, that would be atender, atendimento].

In a consultório...dentist or doctor...
it's to be seen, My appointment was at 10:00 but the dentist didn't see me until 12:00. [não me atendeu]The word service would not be used here...And there is no noun for this in a medical situation. In some cases, you MIGHT say..treatment....Example: They didn't treat me in the emergency room until five hours after I got there.

In Portuguese atender and atendimento works in many context. That's really great. In English, except for certain STORES or online things, the word service is NOT universally used.

So, there is no general context in English for the Portuguese atendimento. It depends on the context.

cheers

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Note added at 30 mins (2004-02-21 20:42:45 GMT)
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Summary: attendimento is customer service in stores or business. BUT not always.

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Note added at 34 mins (2004-02-21 20:46:51 GMT)
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If you say: O atendimento naquela loja é pessima....THAT would not be service in English. It would be: They don\'t know how to wait on people in that store. OR They are terrible with customers. BUT if you go to their customer service department, you can find someone to help you. Nesse caso customer service é um serviço dentro da loja mas não tem a ver com atendimento em si. E quando por exemplo você compra alguma coisa, e o produto não presta e vocês quer reclamar o quer que devolvam o seu dinheiro.

Jane Lamb-Ruiz (X)
Works in field
Native speaker of: Native in EnglishEnglish, Native in PortuguesePortuguese
PRO pts in category: 31

Peer comments on this answer (and responses from the answerer)
agree  Daniel Marcus: Hmmm US v UK issues here, I guess. Over here shop staff don't wait on customers, they serve them. What they do is called (customer) service, which is something I find myself talking about a lot, because customer service in Britain is often abysmal!
1 day 22 hrs
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22 mins   confidence: Answerer confidence 5/5 peer agreement (net): +2
service


Explanation:
Just 'service'.

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Note added at 24 mins (2004-02-21 20:37:26 GMT)
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... all have had at least one incident of really bad service that they did not properly remedy ... section that is deserving of our Good Customer Service rating. Here\'s what we\'re ...
www.creationists.org/customerservice.html - 10k

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Note added at 30 mins (2004-02-21 20:42:40 GMT)
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Specially if \'atendimento\' here is part of the other question \"atendimento ponto-a-ponto, tarifa ponto-a-ponto, etc.\"

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Note added at 54 mins (2004-02-21 21:07:06 GMT)
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Concordo com a Jane que é difícil achar um termo que sirva para todas as situações; não existe. Mas como voce está em busca de um substantivo, eu sugiro ‘service’. Quando você vai a um restaurante ou loja e é mal atendido por exemplo, pelo menos nos EUA, você fala do ‘bad service’ do estabelecimento. You say stuff like “the service here is bad” ou “the worst service I\'ve had.”

‘Customer service’ na minha opinião é o que a Jane explicou; mais específico quando você precisa de auxílio para devolver alguma coisa, reclamar de algo etc.


Sormane Gomes
United States
Local time: 09:56
Works in field
Native speaker of: Native in EnglishEnglish, Native in PortuguesePortuguese
PRO pts in category: 28

Peer comments on this answer (and responses from the answerer)
agree  Todd Field
36 mins
  -> Thanks, guys.
agree  Sandra Medeira (X)
3619 days
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