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horário de pico

English translation: peak period

GLOSSARY ENTRY (DERIVED FROM QUESTION BELOW)
Portuguese term or phrase:horário de pico
English translation:peak period
Entered by: vrede (X)

04:52 May 11, 2004
Portuguese to English translations [PRO]
Human Resources
Portuguese term or phrase: horário de pico
Numa empresa
vrede (X)
Local time: 11:10
peak hour
Explanation:
As Todd said, it's difficult without a sentence for context.
Selected response from:

António Ribeiro
Local time: 00:10
Grading comment
Obrigado.

Luís
4 KudoZ points were awarded for this answer



Summary of answers provided
5 +6peak hour
António Ribeiro
4 +1peak busy hour /busy hour
Maria Luisa Duarte
2 +1rush hour
Todd Field


  

Answers


6 mins   confidence: Answerer confidence 2/5Answerer confidence 2/5 peer agreement (net): +1
horário de pico
rush hour


Explanation:
Although I am putting low confidence, since it's difficult without a sentence for context.

Todd Field
United States
Local time: 08:10
Works in field
Native speaker of: Native in EnglishEnglish
PRO pts in category: 12

Peer comments on this answer (and responses from the answerer)
agree  Roberto Cavalcanti
1 day 14 hrs
Login to enter a peer comment (or grade)

10 mins   confidence: Answerer confidence 5/5 peer agreement (net): +6
peak hour


Explanation:
As Todd said, it's difficult without a sentence for context.

António Ribeiro
Local time: 00:10
Native speaker of: Native in PortuguesePortuguese
PRO pts in category: 31
Grading comment
Obrigado.

Luís

Peer comments on this answer (and responses from the answerer)
agree  Felipe Vallejo
3 hrs
agree  Henrique Magalhaes
4 hrs
agree  Amy Duncan (X)
8 hrs
agree  airmailrpl: -
8 hrs
agree  carmentrad: right, but I´d say "peak period"
9 hrs
agree  isarcat: I also agree with Carmen..
11 hrs
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1 hr   confidence: Answerer confidence 4/5Answerer confidence 4/5 peer agreement (net): +1
horário de pico
peak busy hour /busy hour


Explanation:
Group Busy Hour

HORA DE PICO
Período de 60 minutos consecutivos, durante o dia, em que volume de tráfego de chamadas atinge o máximo. Para a determinação do HMM, mede-se o volume de tráfego a cada 15 minutos e escolhe-se o conjunto de quatro período consecutivos e que ele se mostra mais alto.

HORÁRIO DE PICO
Intervalo horário no qual um call center atende a maior parte das chamadas Saber em que período acontece o pico ( e a que nível chega o volume de chamadas ) é vital para a definição dos horários da equipe, da engenharia de tráfego e para o dimensionamento de necessidades futuras. Um sistema com capacidade duficiente para dar conta do tráfego no horário de pico possibilitará alta qualidade de serviço em qualquer horário.

HORÁRIO DE PICO DO GRUPO
Horário de pico de um determinado grupo de troncos ou agente. Também conhecido por GBH.

Um termo de engenharia de tráfego de telefonia, que refere-se à pior hora do dia para o grupo de troncos. (horário de pico).
http://www.erlang.com.br/brglossa.asp


busy hour: In a communications system, the sliding 60-minute period during which occurs the maximum total traffic load in a given 24-hour period. (188) Note 1: The busy hour is determined by fitting a horizontal line segment equivalent to one hour under the traffic load curve about the peak load point. Note 2: If the service time interval is less than 60 minutes, the busy hour is the 60-minute interval that contains the service timer interval. Note 3: In cases where more than one busy hour occurs in a 24-hour period, i.e., when saturation occurs, the busy hour or hours most applicable to the particular situation are used. Synonym peak busy hour.

http://www.its.bldrdoc.gov/fs-1037/dir-006/_0757.htm

TechWeb: The Business Technology Network - [ Traduzir esta página ]
... Advertisement. Results found for: busy hour. busy hour. Search TechWeb For: busy
hour. The one hour of the day that a telephone system handles the most calls. ...
www.techweb.com/ encyclopedia/defineterm?term=BUSYHOUR&exact=1 - 49k - Em cache - Páginas Semelhantes

Encyclopedia4U - Busy hour - Encyclopedia Article - [ Traduzir esta página ]
Busy hour. Busy hour: In a communications system, the sliding 60-minute period
during which occurs the maximum total traffic load in a given 24-hour period. ...
www.encyclopedia4u.com/b/busy-hour.html - 8k - Em cache - Páginas Semelhantes

RADCOM's VOIP PERFORMER VERIFIES ONE MILLION BUSY HOUR CALL ... - [ Traduzir esta página ]
RADCOM's VOIP PERFORMER VERIFIES ONE MILLION BUSY HOUR CALL
ATTEMPTS ON A SINGLE CHASSIS BY NETRAKE. ...
www.tmcnet.com/usubmit/2004/Apr/1036275.htm - 26k - 9 Mai 2004


Busy hour
Busy hour: In a communications system, the sliding 60-minute period during which occurs the maximum total traffic load in a given 24-hour period.
Note 1: The busy hour is determined by fitting a horizontal line segment equivalent to one hour under the traffic load curve about the peak load point.

Note 2: If the service time interval is less than 60 minutes, the busy hour is the 60-minute interval that contains the service timer interval.

Note 3: In cases where more than one busy hour occurs in a 24-hour period, i.e., when saturation occurs, the busy hour or hours most applicable to the particular situation are used. Synonym peak busy hour.

http://www.encyclopedia4u.com/b/busy-hour.html



    Reference: http://www.plusoft.com.br/glossario.asp?letra=H
Maria Luisa Duarte
Spain
Local time: 16:10
Native speaker of: Native in EnglishEnglish, Native in PortuguesePortuguese
PRO pts in category: 8

Peer comments on this answer (and responses from the answerer)
agree  Javier Ramos
7 hrs
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