I13B-Interpreting: Over-the-Phone - OPI 2
Guidelines with specific action plans to become an over-the-phone-interpreter (OPI). This webinar provides all the basic knowledge, understanding and guides to practice to start developing your talents as a telephone interpreter or to consolidate your understanding and abilities if you are an OPI already. You will learn specifics about the profession and the environment in which it is practiced, the profile and the skills needed. Special attention is given to achieving the highest level of professionalism in the rendering of OPI services. Actual practice is encouraged in different aspects such as customer service skills and the handling of the session.
Language: This well designed and interesting workspace is language-neutral with content delivered in English and appropriate for any language pair.
Bilingual individuals who wish to become telephone interpreters.
Translators who wish to become full-time or part-time interpreters.
Working interpreters who want to work from home or need to upgrade their skills for the modern world.
This webinar serves as a foundation to start working as an OPI, understanding the core concepts but also receiving suggestions as to practice exercises to develop fluency in the modality of telephone interpreting. A large amount of tools and support are provided to help you acquire confidence and ability. At the end of this webinar, participants who have never worked in the industry will be ready to start developing their skills for a job as an OPI and interpreters who have already been exposed to this type of work will be able to improve their performance and acquire the tools to meet new challenges.
REQUIRED FOR SESSION 2 OF 2:
Over-the-Phone Interpreting Guideline (OPI/Teleinterpreting) - Level 1 (i13A-W90)
Completion of the required practice scenarios established in i13A
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Handling of the Session
Customer Service Skills
Verbal Communication Skills
Confidentiality and HIPAA
Duration of the Session
The Actor Modality
Quality in OPI
LSP and other intermediaries
Guided Practice and Self-Study
Virtual platform system requirements
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Registration and access information
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Price: 49.00 USD
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Claudia Brauer View feedback | View all courses
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