The Successful Negotiator: Key Attributes to Win Those Projects
The translation industry continues to become more and more competitive. In order to win more business, translators really only have 2 options: continually lower their rates (which is a bad proposition) or sell on their reputation and quality. Either way you need to be a Successful Negotiator. Because negotiation is a very powerful tool, in order for you to get what you feel you deserve, you will have to be a Successful Negotiator.
Skilled negotiators use questions (seeking information) to fully understand the problems, needs and position of their counterparts. The Successful Negotiator webinar will teach linguists how to ask questions that will position themselves to reach their goals. Successful Negotiators also use testing, understanding and summarizing to probe, test and clarify difficult areas before asking for agreement. The Successful Negotiator webinar will learn techniques such as behavior labeling ("Let me just check my understanding…" or "If I could just summarize for a moment…"), and use substantially more feelings commentary ("I feel we are making good progress") than less-skilled negotiators.
Participants will learn to avoid immediate counter proposals, argument dilution (a weak argument dilutes a strong one, and the more arguments, the more risks), irritators (words or phrases which do nothing to persuade but irritate the other side, e.g., "The way I see it, we've made a very generous offer here"), and defend/attack spirals (escalating exchanges of attacks).
The Successful Negotiator webinar will teach translators that planning their negotiation is important, but if you can control and utilize interactive behaviors effectively, you will greatly increase your success rate with more win-win outcomes.
Experienced freelancers who want to attract more clients.
Outsources who want to get new end clients.
Freelancers starting in the translation industry who want to learn selling skills to rapidly grow their language business.
In this video, you will learn how to:
1. Go through the different steps of the negotiation process
2. Develop the key attributes of successful negotiators
3. Improve communication and listening skills
4. Overcome objections
Click to expand
1. What is negotiation
2. Key attributes of successful negotiators
3. The negotiation process
4. How to prepare for negotiation
5. How to overcome objections
6. The role of value
Software and system requirements (click to expand)
Click to expand
ProZ.com videos require a current flash player. Update here: http://get.adobe.com/flashplayer/
With low bandwidth Internet connections the video playback may buffer and load slowly, in this case we recommend you wait the whole or most part of the video to load before playing.
Registration and payment information (click to expand)
Click to expand
Price: 35.00 USD
Click on the buy button on the right to purchase your seat Participation fee includes unlimited access to the recording. How do I purchase the video? To purchase your seat at this session please click on the "buy" button. After your payment is received, your status will be changed to “registered and paid” and an invoice and receipt of payment will be sent to you for your records. How do I access the video? Once the payment is processed you will be able to watch the video here .
Marcela Jenney-Reyes View feedback | View all courses
General discussions on this training