Net Trans has introduced Guest Search to meet the needs of a wide range of agency customers. ‘For smaller leisure agencies, a ten-night family reservation in a five-star property could mean a substantial profit, so we often receive enquiries about whether commission has been paid on a specific booking,’ says Jorgensen. ‘However, we also receive status requests from large travel management companies which pass on commission to corporate clients through open-book management fee arrangements. In those cases, TMCs are often pressed by their clients for updates on commission payment status.’
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