cross-route

20:02 Jan 22, 2017

This question was closed without grading. Reason: No acceptable answer

English to French translations [PRO]
Tourism & Travel / Airline companies

English term or phrase: cross-route

Overbooking and /////cross-cabin/cross-route/////
Overbooking involves making more units available for booking than actually exist to offset the negative impact of cancellation and “no-show” (customers who have a booking but never show-up) on total revenue. Overbooking reduces the risk that there will be unsold capacity and thus help to maximize revenue. The overbooking process seeks a balance between the risk of spoilage and denied access.
Some software like ARI are used to detect the predictable no-shows through unregular booking (unpaid booking...) which ease the process and decreases the overbooking rates. However, it is still impossible to predict the “real” no-shows who simply won’t show up the day of the departure because of illness, lateness...

From a Revenue Management tutorial document for an airline Company.

The term is found as is in this paragraph title but nowhere else in the document.

Thanks for your help with reference if possible.

Ghyslaine LE NAGARD
New Caledonia

Summary of answers provided

changement d'itinéraire (ou de vol)

Bernard Moret

Answers

1 hr confidence:

changement d'itinéraire (ou de vol)

Explanation:
Une suggestion si cette option concerne la décision du passager.

Une compagnie aérienne connue indique sur son site :
"Oversales is something that many airlines do and we understand that on the rare occasion that it does happen, it can be very frustrating for our customers. So, why do we do it?

Last year, nearly 3 million XXX customers didn’t show for their flights. When this happens, it means aircraft leave with empty seats, increasing our costs and therefore the price you pay for your flight.

So, to make sure we keep our prices low for all of our customers, we will sometimes sell more seats on the flight if we know that there is a high likelihood of passengers not turning up. We assess this by looking at the history of each flight, and reviewing what happened previously. We will always ask for volunteers to give up their seats in the first instance, and only a tiny proportion of our passengers are unable to take a flight due to oversales."

Bernard Moret
France
Local time: 03:06
Works in field
Native speaker of:

French
PRO pts in category: 8

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