English to Serbian Law/Patents Media / Multimedia Intellectual property rights

Service credits (or service level credits) are a mechanism by which amounts are deducted from the amounts to be paid under the contract to the supplier if actual supplier performance fails to meet the performance standards set in the service levels.

To je definicija.

U kontekstu ovog ugovora je:

“Service Credit” means the credits payable by XXX for failure to meet the service levels as further documented in Schedule 2.