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Glossary entry

Dutch term or phrase:

functioneel beheerder

English translation:

Functional Application Manager (FAM)

Added to glossary by Michael Beijer
Jul 6, 2011 11:47
12 yrs ago
9 viewers *
Dutch term

functioneel beheerder

Dutch to English Tech/Engineering IT (Information Technology) Eglish translation of IT job title/role
The department is named Functional Application Management in English.
But I need the name of the role, the job title in English. This role is international, all IT systems have Functioneel Beheerders working on it.
Proposed translations (English)
4 +3 Functional Application Manager (FAM)
3 -1 Information planner
1 functional manager
Change log

Jul 20, 2011 11:26: Michael Beijer Created KOG entry

Discussion

Michael Beijer Mar 14, 2019:
the above job description = very similar to: ‘IS manager - information systems manager

Information systems managers (IS Manager) implement information technology in an organization, overseeing a team of IT professionals. The role encompasses information systems planning, installation, and maintenance, including hardware and software upgrades. IS managers may focus on a specific issue such as network security or Internet services, or they may coordinate all technology operations.

Information systems managers generally start their careers with a BS in computer science or management information systems. An MBA in information technology management offers additional business expertise and a powerful advancement credential. IS managers can earn an information technology degree through an online or campus program. Computer and information systems managers earned a median annual wage of $113,720 in 2009.
’
(https://www.webopedia.com/TERM/I/information_systems_manager... )
Michael Beijer Mar 14, 2019:
cont'd Het onderscheid tussen een applicatiebeheerder en een functioneel beheerder is overigens deels theoretisch. De functietitels applicatiebeheerder en functioneel beheerder worden vaak door elkaar gebruikt. Bij kleinere organisaties doet een functioneel beheerder vaak ook de taken die horen bij het werkterrein van een applicatiebeheerder. In grotere organisaties is de scheiding vaak iets duidelijker zichtbaar, maar ook daar komt het voor dat een applicatiebeheerder taken uitvoert die strikt genomen tot het werkterrein van de functioneel beheerder behoren.’

source: www.functioneelbeheerder.nl
Michael Beijer Mar 14, 2019:
cont'd ‘De mensen van de IT-afdelingen op hun beurt hebben vaak moeite om de wensen van de gebruikers goed te interpreteren. Bovendien vragen ze soms onvoldoende door. Dit zorgt ervoor dat de door de IT-afdeling geboden oplossingen niet altijd goed aansluiten bij de praktijk op de werkvloer.

De functioneel beheerder heeft daarom binnen een organisatie een belangrijke positie. Hij moet zorgen voor een goede vertaling van de vraag van de gebruiker naar een verzoek voor de IT afdeling. Omdat de functioneel beheerder zowel kennis heeft van het proces als van de IT is hij zowel voor de gebruikers als voor de IT afdeling een goede gesprekspartner. In kleine organisaties is functioneel beheerder vaak geen aparte functie.
Functioneel beheerder of applicatiebeheerder?
Een functioneel beheerder is geen applicatiebeheerder. Er bestaat een duidelijk onderscheid tussen beide functies. Applicatiebeheerders bekommeren zich over de technische werking van het informatiesysteem en niet over de inhoud van de informatie. Het is vooral hun taak om te zorgen dat de gegevens binnen een organisatie beschikbaar zijn middels het informatiesysteem.

...
Michael Beijer Mar 14, 2019:
very useful: www.functioneelbeheerder.nl ‘Wat is een functioneel beheerder?
Een functioneel beheerder is de verbindende schakel tussen de bedrijfsvoering en de ICT binnen een organisatie. Hij beantwoord gebruikersvragen en zorgt ervoor dat het informatiesysteem goed blijft functioneren. Ook is hij verantwoordelijk voor het doorvoeren van verbeteringen in het systeem. Daarbij vertaalt hij de functionele vraag van de gebruikers naar een technische vraag voor de ICT afdeling of softwareleverancier.

Positie binnen de organisatie
Een functioneel beheerder is dus een spin in het web binnen zijn organisatie. Hij is de schakel tussen de gebruikers (de afnemers van de informatie in de organisatie) en de technische kant (de IT-afdeling binnen de organisatie). De gebruikers binnen een organisatie weten niet altijd wat de IT-afdeling binnen hun organisatie kan doen om de informatievoorziening binnen de organisatie te optimaliseren. Het gevolg daarvan is dat de IT-afdeling vaak geconfronteerd wordt met onduidelijke of onuitvoerbare wensen van gebruikers.

...
Michael Beijer Jul 17, 2014:
it's now 2014-07-17 and I just stumbled across this on IATE:

functioneel applicatiebeheerder
functional applications manager
gestionnaire fonctionnel d'applications
Michael Beijer Mar 23, 2013:
hmm it's been a while, but I now tend to think that a 'functioneel beheerder' is a 'Business Information Manager'

see:

http://nl.wikipedia.org/wiki/Functioneel_beheer
http://academy.capgemini.nl/opleidingen/informatiemanagement...
Jack den Haan Jul 7, 2011:
@Olly c.s. Why not change the name of the Functional Application Management Department while we're at it. 'Application Management Department should do fine then, shouldn't it? ;-)
bertvandermoer Jul 7, 2011:
I would agree with Olly. This is about application managers who manage functional applications (one of the references define these as general office and admin apps)
Oliver Pekelharing Jul 7, 2011:
Application Manager I'm no IT expert, but my first instinct would be to drop the 'functional'. Does the organisation have 'application managers' alongside 'functional application managers'?
Jack den Haan Jul 6, 2011:
System development methodology Terms like this -- even in the area of human resource management -- are often related to the system development methodology used in or by the company concerned. That might be an explanation. But anyway, since the related department is named Functional Application Development, I have no doubt at all that your answer is correct. I quite agree with Tina in this regard.
Michael Beijer Jul 6, 2011:
slightly worrying I find it slightly worrying that almost every single mention of the job title, "Functional Application Manager" (FAM) is either on a Dutch website, or in a website text that was written by a Dutch person. "Functioneel beheerder" also seems to translates as, "Functional Administrator" / "Functional Admin", "Functional Supervisor", and perhaps also "Functional Lead". Can someone shed some light on this?

Proposed translations

+3
1 hr
Selected

Functional Application Manager (FAM)

"A Functional Application Manager (FAM) is responsible for the continuity of the in-house applications and the related business processes. The FAM manages the requests for changes and the functional changes, takes part in the incident management and initiates and coordinates problem management. Furthermore he's responsible for change and release management and the cost and the lead time of his own applications. Because of his knowledge of the systems, the FAM takes part in projects and is responsible for the manageability of the application" (http://www.linkedin.com/in/theolantink)

"Description of the function
The Functional Application Manager (FAM) is part of the functional application management team within the IT department of TOM and will report to the department manager Functional Application Management. The responsibility of the FAM is to ensure the proper day-to-day operation and maintenance of the business critical applications and related processes.
In summary, the FAM will be responsible for the following duties:
Incident management and handling service requests relating to business applications
Change management: specifying, monitoring timely development and testing changes
Participating in related projects
Maintaining version control
Service level management
Communication with internal and external stakeholders about incidents, service requests, changes and projects
Analyze and solve issues
Monitoring and reconciliation of daily production flow
Writing of procedures
Writing of queries" (http://assurantien-vacatures.nl/vacature-Functional-Applicat...
Example sentence:

The Functional Application Manager (FAM) is part of the functional application management team within the IT department of TOM and will report to the department manager Functional Application Management.

A Functional Application Manager (FAM) is responsible for the continuity of the in-house applications and the related business processes.

Reference:

http://assurantien-vacatures.nl/vacature-Functional-Application-Manager-Amsterdam-1271.html

Peer comment(s):
agree Tina Vonhof (X) : It follows logically from the name of the department.
2 hrs
Thanks!
agree Jack den Haan : Yes, I think this slightly 'liberal' translation is justified here.
2 hrs
Thanks!
agree Sanmar
4 hrs
Thanks!
Something went wrong...
4 KudoZ points awarded for this answer. Comment: "Selected automatically based on peer agreement."
7 mins

functional manager

as 'functioneel beheer' means functional management, it seems the logical translation
Something went wrong...
-1
5 hrs

Information planner

Terms differ but the information planners are responsible to keep applications uptodate, toreplace aged apps and to add or change functionality - broadly they have to ensure that the app fits the business.

For day to day issues there is a split responsibility between appl owner (the guy you direct complaints to) and infrastructure operations, the people receiving abuse from the appl owner in his attempt to shift the blame (and the cost)

--------------------------------------------------
Note added at 7 hrs (2011-07-06 18:52:55 GMT)
--------------------------------------------------

Looking at Michaels comment its crucial to understand that the adj functional belongs to application (not to manager). Functional application is used here to define admin apps, as opposed to e.g infrastructure apps like email, backoffice andsoforth. All other terms in his reference are company culture defined. I speak from my background in the oil industry.
Peer comment(s):
neutral Michael Beijer : Is the "Information Planner" then the same as the "Functional Application Manager"? Also, where do, "Functional Administrator", "Application lead", and "Functional lead" fit in here? See e.g. http://infosec.missouri.edu/assets/admin-apps-db-sec.html
1 hr
Thats along story, pse see my added comment. To your first question, yes OR he might be the (business) application owner which is almost equivalent to manager. Missouri.edu is just one way of defining these roles.
disagree Jack den Haan : See http://www.systemsplanning.com/stp.asp for quite a different view on the term 'information planning'. IMHO, 'information planner' would follow suit.
2 hrs
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