Not for points English to Romanian Marketing Marketing

Acest termen apare intr-o carte de marketing scrisa de un autor american in care se discuta obsesia companiei Amazon pentru satisfacerea nevoilor clientilor si imbunatatirea experientei acestora in magazinul virtual. Fraza suna astfel: "At times, the empty chair isn't empty, but is occupied by a 'Customer Experience Bar Raiser', an employee who is specially trained to represent customers' interests". Inteleg ca 'bar raiser' este o forma substantivala pentru 'raise the bar' insa imi este greu sa gasesc un echivalent potrivit in limba romana.