Mar 25, 2021 12:04
3 yrs ago
16 viewers *
English term

Target Resolution

Non-PRO English to Arabic Social Sciences IT (Information Technology)
4.1.1 Incident Priorities and Targets
As incidents come into the Service Desk they will be allocated a priority- associated target response time as follows:
Priority
1
(24/7)

Definition
A problem/incident has made a critical application function unusable or unavailable and no workaround exists.

Target Response
15 minutes

Target Resolution
4 hours
Votes to reclassify question as PRO/non-PRO:

PRO (2): Hani Hassaan, Hassan Achahbar

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Proposed translations

+2
42 mins
Selected

المدة المستهدفة للحل

The target resolution time of the incident, meaning the incident should be fixed within the given time

Target Response
المدة المستهدفة للاستجابة
Peer comment(s):

agree Z-Translations Translator : Other options: وقت الحل الهدف/وقت الحل المستهدف/المدة المستغرقة للحل https://dallasmakerspace.org/wiki/Infrastructure_Incident_Ma...
2 hrs
Many thanks!
agree Saeed Najmi
2 hrs
Thanks a lot
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4 KudoZ points awarded for this answer.
19 mins

القرار المستهدف

القرار المستهدف
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3 hrs

الفترة الزمنية لحل المشكلة - الوقت المستهدف لتنفيذ المهام

يقصد إجمالي المدة المطلوبة لحسم مشكلة أو التعامل مع حادث أو طارئ
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