“Las etiquetas impresas no son compatibles con las boletas de envio”

OR

“Las etiquetas impresas no son compatibles con la opción de boletas de envío”


Your question is about “supported”. Yes, in this case “supported” means “compatible”


Following your question and your suggestion, I have to confirm that your own answer is correct.

In summary, you can say:

“Las etiquetas impresas no son compatibles con las boletas de envio.”

OR

“Las etiquetas impresas no son compatibles con la opción de boletas de envío”


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Note added at 1 hr (2017-04-16 22:48:37 GMT)
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IN MORE DETAIL:

There are two options:

- Shipping tickets
- Link

The “Print labels” cannot print with the “shipping ticket” option, you have to select the “link” option.

This implies that “Print Labels” are not supported (are not compatible) with the “Shipping tickets” option. For this reason, you have to select the “Link” option.


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Note added at 1 hr (2017-04-16 22:56:44 GMT)
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Maria Florencia:

Welcome!