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CSAT score

Swedish translation: Kundnöjdhetsindex

19:32 Aug 1, 2020
English to Swedish translations [Non-PRO]
Bus/Financial - Business/Commerce (general) / Customer service
English term or phrase: CSAT score
Customer satisfaction score
Customers are asked to rate the level of service they’ve received from xxx company
The Advisors are then awarded a CSAT score based on the mean average score given by the customers they’ve dealt with
Tariq Khader
United Kingdom
Local time: 05:09
Swedish translation:Kundnöjdhetsindex
Explanation:
"Jämfört med föregående år ökade kundnöjdheten med tre punkter till 74 och för januari månad enskilt var kundnöjdhetsindex 75, vilket är det bästa resultatet på många år."
Källa: https://www.sasgroup.net/investor-relations/financial-report...

"Kundnöjdhet (customer satisfaction på engelska..."
Källa: https://sv.wikipedia.org/wiki/Kundnöjdhet
Jämför: https://en.wikipedia.org/wiki/Customer_satisfaction

NKI är en annan möjlighet:

"NKI (förkortning av nöjd kund-index) är ett nyckeltal i form av ett index för kundnöjdhet,...
Begreppet introducerades i Sverige av Professor Claes Fornell verksam vid University of Michigan i USA."
Källa: https://sv.wikipedia.org/wiki/NKI
Jämför: https://en.wikipedia.org/wiki/American_Customer_Satisfaction...
"The model was originally designed in 1989 for the Swedish economy (the Swedish Customer Satisfaction Barometer (SCSB)). Both the Swedish version and the ACSI were developed by Claes Fornell"
Selected response from:

Leif Ohman
United States
Local time: 21:09
Grading comment
Selected automatically based on peer agreement.
4 KudoZ points were awarded for this answer



Summary of answers provided
3 +2Kundnöjdhetsindex
Leif Ohman
3konsumentbetyg
Sven Petersson


  

Answers


47 mins   confidence: Answerer confidence 3/5Answerer confidence 3/5
csat score
konsumentbetyg


Explanation:
:o)


    https://www.netinbag.com/sv/business/what-are-consumer-ratings.html
Sven Petersson
Sweden
Local time: 06:09
Native speaker of: Native in SwedishSwedish, Native in EnglishEnglish
PRO pts in category: 400
Login to enter a peer comment (or grade)

6 hrs   confidence: Answerer confidence 3/5Answerer confidence 3/5 peer agreement (net): +2
csat score
Kundnöjdhetsindex


Explanation:
"Jämfört med föregående år ökade kundnöjdheten med tre punkter till 74 och för januari månad enskilt var kundnöjdhetsindex 75, vilket är det bästa resultatet på många år."
Källa: https://www.sasgroup.net/investor-relations/financial-report...

"Kundnöjdhet (customer satisfaction på engelska..."
Källa: https://sv.wikipedia.org/wiki/Kundnöjdhet
Jämför: https://en.wikipedia.org/wiki/Customer_satisfaction

NKI är en annan möjlighet:

"NKI (förkortning av nöjd kund-index) är ett nyckeltal i form av ett index för kundnöjdhet,...
Begreppet introducerades i Sverige av Professor Claes Fornell verksam vid University of Michigan i USA."
Källa: https://sv.wikipedia.org/wiki/NKI
Jämför: https://en.wikipedia.org/wiki/American_Customer_Satisfaction...
"The model was originally designed in 1989 for the Swedish economy (the Swedish Customer Satisfaction Barometer (SCSB)). Both the Swedish version and the ACSI were developed by Claes Fornell"


Example sentence(s):
  • Kundnöjdhet i revision

    Reference: http://arc.hhs.se/download.aspx?MediumId=854
Leif Ohman
United States
Local time: 21:09
Native speaker of: Native in SwedishSwedish
PRO pts in category: 12
Grading comment
Selected automatically based on peer agreement.

Peer comments on this answer (and responses from the answerer)
agree  Agneta Pallinder: Många övertygande exempel om man googlar kundnöjdhetsindex.
1 day 5 hrs
  -> Tack, Agneta!
agree  Daniel Gothe
185 days
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