Cosme R. Colon
1160 NW 66th Terrace, Margate, FL 33063-3415
954-973-4423, E-mail to:[email protected]

BI SureCheck-ID CC070606700

September 10, 2008

ATTN: Service Requestors

Have you been looking for a results oriented, effective team leader/manager/Trainer with a proven ability to proactively identify and solve problems? Do you need someone who can implement cutting edge technology, foster a positive team environment and significantly contribute to the overall success of your operations, Training Program and company profitability? Someone who is confident, dependable, enthusiastic, highly organized, genuine, persistent, personable, respectful, self motivated, talented, and visionary? Someone who has extensive experience managing PCs applications and enjoys the challenges of a telecommuting environment, manages and works with current technology, which negotiates hosting options and can oversee new and improved systems of service delivery to our clients?

Here is what I bring to the table:

* An established record of success in increasingly responsible positions as an operating executive and manager, ideally from service-driven, customer-focused markets.
* An established propensity for growing, managing, and developing a business, with entrepreneurial characteristics.
* A leader in a fiscally prudent and competitive manner.
* Excellent negotiation skills, and a highly strategic perspective.
* Traditionally demonstrated dynamic leadership in an aggressive, creative environment where the requisite general management skills have been honed to a high degree of proficiency.
* Contributed to increased revenues.
* A strong profit and loss orientation at the company from which I
originated.
* Ability to work collaboratively at all levels within the enterprise, with alliance partners and general public.
* A "take-charge" ability...tempered with diplomacy.
* A "Hands-on" management style with the insight to anticipate the problems and needs of the business and customers.
* A penchant for being proactive and a "sensible risk taker" with an
intelligent point of view.
* A receptivity to new ideas, with the maturity to know when to compromise.
* Strong creative business skills to be an effective competitor, manager and officer.
* Proven decision-making competence, based upon well-informed decisions.
* A confident and enthusiastic leader with the required skills to develop strong relationships with all other constituents within the company.
* A capable juggler of simultaneous multiple tasks and flexible in order to adapt to a fast paced and entrepreneurial environment.
* Analyzer, communicative, energetic, enthusiastic, gentleman, honest, loyal, strong work ethics, and studious officer.
* An experienced leader who manages budgets, allocates resources, well organized, and delegates authority commensurate with responsibilities in order to maximize productivity and increase morale.
* A demonstrated ability to implement and train in technological advances and enterprise's goals, objectives, rules and regulations in order to maximize operational efficiency and increase profitability while minimizing costs.
* A proven ability to work independently or as part of a team, a history of taking on increased responsibilities, a senior member of an operational team.
* Proven extensive technical training and experience in all aspects of Military Science, Instructor, Leadership, University Professor and
Corporate Trainer, Customer Services, Credit Management, Project
Assessment and Management, and Procurement Services.
*Proven skills and ability to develop simulated military scenarios and games to exercise military personnel.
* Proven teaching and training experience to cross train at all levels from K-12, Second Year University Students and training staff and professionals, including Basic Healthcare Administration Courses and Computer Courses.

Respectfully,

Cosme R. Colon

Encl.:































Other Information:

How many years of experience do you have in?

- Management/supervisory 10 years +
- Multi-unit/big box management 10 years +
- Trainer and teacher/professor performance 15 +
- Business and Finance management 15 +
- Developing, executing and Budget management 10 +
- Marketing experience 10+
- Project Development and management 10+
- Human Resources Management 15+
- Sales Management and Management of Intangibles 10 +

When are you available to start: Immediately

RESUME

PROFESSIONAL OBJECTIVES: Obtain a challenging and dynamic management position, to help create and develop the resources of the enterprise effectively and efficiently through known skills and abilities in a profitable and cost effective manner, thus increasing its assets by at least 10%. Maintain up-to-date professional development in management, training, advancement and higher responsibility.

EDUCATION: Graduate Work: MAEd and Administration & Supervision, GPA 3.94, University of Phoenix, PR Campus, 10 Credits in Education, GPA 4.0, Georgia State University. MBA Graduate Work: (Management and Finance), 36 Credits, GPA 3.0 Interamerican University. Undergraduate Work: 21 credits in Education, GPA 3.5, University of PR, Mayaguez Campus. BBA (Management and Finance) GPA 2.7 University of PR, Rio Piedras, PR. Courses completed: TEW92: Using the IBM e(logo) server Xseries 130 and 135 Web Server Appliances (12-31-2001); MXW01-R2: PC Basics *12-08-2001; MEW01-R1.1:IBM e(logo) server XSeries Technical Principles and Problem Determination (12-30-2001). Over 40 hours of required Florida State Courses for teachers, including Train The Trainer, Given at Nova University. All Bellsouth Customer Service Required Training, including managerial. ST 5001, ST 5002 and ST 6000 Federal Management Courses (1-20-2006). Certified as Interviewer, Merchandiser, and Mystery Shopper by Shadow Shopper (11/3/2006). Presently undergoing an Officers Finance Qualifications Course.

PROFESSIONAL EXPERIENCE: Obtained while continuously studying, teaching and tutoring at nights & during weekends. Customer Service Computer Technician assisting customers for Personal and Business IBM Services, later Bellsouth Internet Services. Worked as Membership and Marketing Representative for Sam's Club in Naples. In Puerto Rico (PR) promoted to Marketing Team Leader from Credit Coordinator for SAM'S Club, Mayaguez, in charge of all personal and business credit matters & training. English & Spanish Professor of various learning levels (1-12) to University's second year. Created a special English Composition Course. Director of a high-risk kids with EL Cuerpo De Voluntarios de PR. Regional Monitor, PR's Department of Education, Drug Free School Zone Program. Commercial and Language Subjects Professor to various technical institutes for adults. All Teaching positions held under contract to cover institutions' part time needs. Mortgage Credit and Collection Manager, Banco Credito y Ahorro Ponceno de Puerto Rico, Portfolio $145M+, from a high 19% delinquency attained less than 9% within 3 months. Credit Officer who reorganized and restructured the Student Loan Section, Over $250M+ for Banco Comercial de Mayaguez, Credit Division Manager, Western Auto Supply Company managing all credit and retail performance of 20 stores in PR and the VI. Managed and supervised over 95 employees, a $15M budget and a $145M portfolio. Open End Credit Manager to Chase Manhattan Bank, structured, managed, implemented individual and corporate credit cards. Have successfully occupied the positions of teller through Assistant Branch Manager within Puerto Rico's Banking Industry and up to General Manager to Telecheck de PR, Inc. Have worked as Labor Relations Negotiator, in inventories, retail and wholesale businesses for financial purposes.

MILITARY EXPERIENCE: US Army Major (Ret). Chosen and graduate of the Command and General Staff College, School of the Americas. Graduate of Advance Courses: Civil Affairs, Intelligence, Strategic Planning Mobility. Officer Basic Courses: Infantry, Military Police, Personnel Management, Medical, Special Forces Operations, and Basic Flight, Finance. Occupied positions as: Special Operations Officer, Post Emergency Deployment Readiness Exercise Chief, Senior Tactical Officer US Army Personnel Officer managing 1500 Officers' Careers & active employees. Principal Instructor, Trainer and project Manager of various Federal Programs. Chosen twice to perform as Special Mission Trainer, Ranger Operations. Operations Officer, and Translator, Liaison and Principal US Army Infantry Instructor/Advisor to Foreign Students. Structured, planned, budgeted, presented, implemented, negotiated, hired and fired personnel, marketed and sold projects and acquired necessary resources for their operations. Always maintain an up-to-date professional status and education.

Bilingual, bicultural, PC literate to Windows 98/2K/ME/XP, H/P, Excel, HG, Word, peoples' person, hard worker (110%), dedicated to excellence in performance, to name a few.

Teaching Experience:

11/2000 – 2/2004: The Answer Group Spanish Section Trainer in PC problem determination and resolutions and Business/personal Internet service connection services training in English and Spanish. Reason for leaving: Retired.

01/1999 – 10/2000: Sam’s Club Credit card trainer to associates and management on all Business and personal credit related training in both languages. Reason for leaving: Better working conditions.

5/1998 - 1/1999: Professor, Teacher, Tutor and Self-employed. 1087 Calle Manantiales, Mayagüez, PR 00980. Supervisor: None. Taught Basic Healthcare Office Administration and Basic Computer Course. Salary: Variable. Reason for Leaving: Permanent position, better salary. Improvement.

08/1997 – 05/1998: High School English and Composition Professor. Colegio San Pedro Martir, Guaynabo, PR 00970. Supervisor: Sister Alicia. Salary $1,250 + K Tuition/MO. Reason for leaving: End of Contract.

08/1996 - 03/1998 (Week Nights concurrently holding Administrative Officer and Campus Director Position For High-Risk-Kids Campus and Saturdays): Professor of Basic and Research and Composition English. Fundación Ana G. Méndez University System, Centro Universitario del Este, Sabana Llana, Carolina, PR 00987. Supervisor: Dr. Ivis Rodriguez, English Department Director. Salary: $3,000/quarter. Reason For Leaving: End of contract. Position made full time for a senior professor.

09/1995 – 08/1997: Administrative Officer first, Campus Director later. Cuerpo de Voluntarios de Puerto Rico, PR Government, Department of Labor, Parada 8 Ave. Ponce de León, Puerta de Tierra, San Juan, PR 00904. Supervisor: Mr. Carlos Nazario, Operations Director. Salary: $1,250/MO. Reason for leaving: Grant withdrawn from agency, campus was closed and contract ended due to death threats on my person and my car’s breaks line were cut more that once.

05/1995 – 09/1995: Regional School Coordinator. Department of Education, Ave. Chardon, Hato Rey, PR 00918. Supervisor: Mrs. Elsie Valdez, Free Drug School Zone Department Director. Salary: $1,250/MO. Reason for leaving: Transferred as needed to Cuerpo de Voluntarios Position.

08/1993 – 05/1995: Taught English to Middle School Level and English Literature and Composition to High school Level at American School in Bayamón, PR, under the supervision of Mrs. Ana Bello, Director, with a salary of $1,500 plus a 9th grade tuition for a son.

08/1992 – 08/1993: Taught English to Elementary School students to cover the need of Luis Munoz Rivera School under the supervision of Professional Teaching/Training Experience of Miss Argentina.
A one-year contract under Chapter I English Program. Records were kept as required by the program. Meetings were held as scheduled and students evaluated and graded accordingly. The time in between was unemployed, however, tutoring those in need.

12/1991 - 03/1996: Self, professor, tutor performed in addition to holding a permanent position. Salary: Variable. Position: English, Spanish and Mathematics Professor and Tutoring. Tutoring particular students who were weak in English, Spanish and/or Mathematics. Performed as relief teacher for six months at Colegio San Benito under the supervision of Padre Paulino to cover a teacher's maternity.

11/1987 – 12/1988: Position: Training Officer first and Director of Training later. Employer: 7581st. US Army Reserve Forces, Ft. Buchanan, PR. 00934. Salary: $2,500/Month. Rank: Captain. Supervisor: LTC Fernando Sulsona, Director of Training. Reason for leaving: Chosen for Command and General Staff College.

06/1987 – 10/1987: Captain, Training Officer, 7581st US Army Reserve Forces Garrison, Ft. Buchanan, PR 00934. On a part time basis doing continuous drills as needed by the command. Got an active duty tour.

6/1981 - 05/1984: 1LT, Trainer, US Army Three Year Active Duty tour. Attended the Infantry Officer Advance Course for six months, then was assigned to train Salvadoran troops on two occasions, Ranger/Special Forces Trainer, trained candidates to become officers (OCS), served as advisor to foreign officers attending courses at the Infantry Hall, Trainer in the Officer Basic Training Course, and was Ft. Benning’s, Emergency Deployment Readiness Exercise Chief preparing troops to attend the Grenada Conflict. Reason for leaving: Reduction in force.

Accreditations and Certifications:

1. US Army Trainer Certified 2. Florida DOE Certified for ESL and Business Administration (K-12) 3. Florida Train-The-Trainer Certified and 40 hours required for Child Care Operations. 4. College Board Teacher Certification.

PROFESSIONAL REFERENCES:

Mr. Carlos Pagan Pagan, Esquire 787-937-3680
Mr. Lorenzo O. Caban Arocho, Esquire 787-877-5837
Mrs. Celeste Brignoni, Legal Aide 787-831-0750
Mr. Mitchell Pellecchia 954-464-4928, 6890 NW 9th Street, Margate, FL 33063
Mr. John Vazquez, PhD. 787-731-5400, University of Phoenix, Guaynabo, PR 00970
Mrs. Arlene Santiago 954-673-2351, 6655 NW 11th Court, Margate, FL 33063