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Powwow는 가까운 지역에 거주하는 ProZ.com 사용자 그룹의 비공식 모임입니다. 이 이벤트는 지역 번역가들이 지역 번역가들을 위해 개최합니다.
2.2 - 'Powwow'라는 단어는 어디에서 유래했나요?
Powwow는 북미 원주민의 모임 전통이며, 때때로 춤 경연을 포함합니다. 업무를 완수하는 사교 모임이라는 보편적인 뜻을 지닌 단어입니다.
Powwow는 다른 종류의 다양한 집단에서 공통적인 문화적 요소이기 때문에 일부 사람들은 Powwow를 단합력으로 여겨왔습니다.
2.3 - Powwow에서는 무엇을 하나요?
Powwow는 다른 언어 전문가들과 네트워킹 및 비공식 친목 도모를 할 수 있도록 프로필상으로만 보던 사람들을 직접 만나보실 수 있는 기회를 제공합니다.
대부분의 주최자들은 참가자들이 자신을 소개하고 발표할 수 있는 기회를 제공합니다. 때때로 'CAT 툴', '문학', '프리랜서', '신규 번역가'와 같은 주제를 선정하기도 합니다. 때때로 참가자가 어떤 주제에 관해 이야기하겠다고 자원하거나 다른 사람들이 충분히 관심을 보이는 주제가 있는 경우에는 주최자의 승인을 받을 수도 있습니다.
어떤 주최자는 대규모 클라이언트의 담당자 또는 CAT 툴 제공 업체를 초청해서 발표회 또는 설명회를 개최하기도 합니다. 이는 대체로 호평을 받아왔습니다. 하지만 이런 모임의 분위기는 상업적이라기보다는 유익한 정보를 배우는 쪽이라는 점이 중요합니다.
일부 Powwow에는 안건도 주제도 없지만, 그렇다 해도 상관없습니다. 무엇보다도 여러분이 주최자라면 자신이 만들어가는 이벤트니까요!
주의: 주최자는 참가한 사용자들의 이름과 ID를 기록해야 합니다. 이를 위해 회원들이 자신의 ProZ.com ID를 가져와야 합니다. 참가한 사용자들은 Browniz를 받을 수 있지만, 이는 참가자가 가져온 멤버십 번호를 주최자가 온라인 출석부에 기록한 경우에만 해당욉니다.
2.4 - 누가 참가할 수 있나요?
ProZ.com에 가입하신 분이라면 멤버십 종류에 관계없이 누구든 참가하실 수 있습니다. ProZ.com에 가입하지 않은 번역가뿐만 아니라 회원들의 배우자, 자녀, 손님도 참가하실 수 있습니다.
2.5 - 참가하려면 비용을 내야 하나요?
현재로서는 Powwow 참가 비용은 없습니다. 하지만 현지 주최자 측에서 여러분 몫의 이벤트 참여 비용을 내도록 요청할 것입니다. Powwow가 소규모의 커피 또는 저녁 모임인 경우 참가비는 자비로 부담하셔야 할 수도 있습니다. 규모가 더 큰 모임의 경우, 지역 주최자들은 음식, 음료 등에 해당하는 비용을 나누어 내도록 제안할 수 있습니다.
ProZ.com의 비회원은 추후 참가비를 내야할 수도 있습니다. 학생은 참가비를 할인받거나 면제받을 수 있습니다.
2.6 - 아이들을 데려가도 되나요? 손님을 데려가도 되나요?
네, 가족과 손님을 데려오셔도 됩니다.
2.7 - ProZ.com 담당자가 참가하나요?
경우에 따라 참가자의 신원을 확인할 권한이 있는 담당자가 참석합니다. 등록 사용자들은 지정된 담당자에게 사진이 부착된 신분증을 제시하여 신원을 확인하실 수 있습니다.
Powwow 주최자이며 이전에 이미 자신의 신원을 확인한 상태라면, 지원 요청을 제출하여 다른 사람들의 신원 확인 권한을 요청하실 수 있습니다. 직접 만나는 사람 및 사진이 부착된 신분증을 제시하는 사람의 신원만 확인하겠다는 확인 요청을 받게 됩니다.
향후 개최될 Powwow의 배너 광고를 확인하려면 프로필에 국가(고향인 도시 및 지역)를 입력하시기 바랍니다.
8.1 - 참가하려면 어떻게 신청하나요?
Powwow 보드에서 나의 지역에서 열리는 Powwow를 확인하실 수 있습니다. 나의 지역 근처에서 열리는 Powwow를 클릭하여 해당 페이지로 이동한 후 관심이 있다면 이름을 추가합니다. (이름은 언제든 조건 없이 삭제하실 수 있습니다.) 이름 옆에 메모를 추가하려면 클릭하기 전에 박스에 텍스트를 입력해주시기 바랍니다.
많은 사람들은 계속 소식을 받기 위해 자신의 이름을 추가하는 것뿐입니다. 주최자로서 여러분은 참가하려고 이름을 남긴 사람들 중 40~50%에 해당하는 인원에 대해서만 모임을 계획해야 합니다.
정확한 참가 인원 수에 대해 알고 싶으시다면(예약하기 등) 이벤트 시작 전 주에 참가자들에게 참가 여부를 확인해달라고 요청하시기 바랍니다.
2.10 - Powwow를 개최할 수 있나요?
ProZ.com 회원이거나 신원이 확인된 등록 사용자라면 Powwow 페이지에 있는 적절한 양식을 작성하여 나의 지역에서 Powwow를 제안할 수도 있습니다. ProZ.com에서 Powwow를 승인하거나 승인하지 않을 수도 있습니다.
위치가 승인된다면 이벤트를 계획할 수 있습니다. 이벤트를 개최할 장소 결정(장소 예약 포함), 이벤트 일시 결정, 주제 선택, 최신 정보를 알리고 계획에 참여할 수 있도록 예비 참가자들에게 주기적인 공지를 전송하는 등의 역할을 수행하셔야 합니다.
이벤트에서 참가자들의 출석을 확인하셔야 하며, 이벤트가 개최된 후 온라인 양식에 출석 데이터를 입력하셔야 합니다(Powwow 페이지 상단에 있는 "출석 데이터 입력"을 클릭하세요). Powwow 참가자들이 작성한 종이 출석부의 인쇄 사본을 Powwow에 가져오시기 바랍니다.
2.11 - I am organizing a powwow and I'd like to invite more people to attend. How can I do it?
You can submit a powwow promotion request. To do so click on the "Request promotional email" link at the top of the page of the powwow you are organizing. This will lead you to the page where you can submit your promotion request together with a sample text you can use for the invitation. Note: this feature is only available to powwow organizers
Powwows can also be promoted on Social Networks such as Twitter and Facebook by clicking on the buttons at the top of each powwow page.
2.12 - I am organizing a powwow and I would like to include an image on the powwow page. How can I do that?
Please submit a support request and attach the image you would like to include on the powwow page. Please make sure you also include the link to the powwow you are organizing.
2.13 - Should the text of the invitation to my powwow be in English only?
No. You can use the invitation in English provided as a model and translate it into the language in which the powwow will be held.
2.14 - What happens after I submit my promotion request?
You will be contacted by site staff with an update of your request status through the support request that is automatically generated after you submit the promotion request.
2.15 - Powwow 페이지에서 "출석 데이터 입력" 링크를 찾을 수 없는 이유는 무엇입니까?
주최자와 참가자가 Browniz를 받으려면 주최자가 온라인 출석부를 작성해야 합니다. 출석부를 작성하면 하루 이내로 Browniz가 청구됩니다.
공식 주최자가 없지만 Powwow에 참가했던 사람이 출석부를 가지고 있거나 전원이 참가했다는 사실을 알고 있으면 지원 요청을 제출하여 Powwow용 출석부 기입 권한을 요청해야 합니다. 이 경우 해당 참가자는 2000 Browniz를 받게 되며, 다른 참가자들은 각각 200 Browniz를 받게 됩니다.
ProZ.com 직원들이 개인의 출석 데이터를 기입하는 것은 비실용적인 일입니다. 주최자들이 출석을 확인하고 보고해야 합니다. 참가한 Powwow에 대한 Browniz를 받지 못한 경우 해당 Powwow 주최자에게 문의하시기 바랍니다.
3 - ProZ.com conferences - learning, networking and fun!
ProZ.com Conferences and Seminars
3.1 - What is a ProZ.com conference?
ProZ.com conferences are regional or international paid registration events, larger and more structured than powwows and aimed at translators and interpreters registered with ProZ.com. They are organized by the ProZ.com Conference Coordinator with the help of one or more local organizers.
ProZ.com conferences provide opportunities for in-person networking, training, discussions, presentations, professional development and socializing, which are encapsulated in the conference motto ProZ.com conferences–learning, networking and fun!
3.2 - What is the difference between regional and international conferences?
International conferences take place once a year and are larger than regional conferences. Their target audience are all ProZ.com users. As a consequence, international conferences are English-only events.
Regional conferences are intended primarily for translators who live in a particular area or work in a particular language. Sessions at regional events may be in English or the local language, and some sessions may address themes that are of interest primarily to those in the local area or working in the selected language. While those who neither work in the relevant language nor live in the local area will not be prevented from attending regional events, it is important that the target audience be communicated clearly, so that those who choose to attend anyway will not be disappointed.
3.3 - Are all ProZ.com conferences conducted in person?
No, there are also virtual conferences. Virtual conferences are held online and attended by participants all over the world. For more information about ProZ.com virtual conferences please see the related FAQs.
3.4 - What is a ProZ.com Seminar?
ProZ.com Seminars are 'mini conferences'. They are typically one day events, smaller, more local than conferences and usually cheaper. They enable participants to go deeper in a given theme/specialization area. They feature 2 to 5 speakers/trainers maxmimum during the day, allowing more in-depth discussions and presentations. The networking and fun aspect of ProZ.com conferences is still present - Seminars end with a powwow.
Concretely, on the ProZ.com website, there is no difference between Seminars and Conferences. Seminars work exactly like Conferences do - they are listed on the conferences page http://www.proz.com/conference, registration happens the same way, they still have a dedicated page each (with a http://www.proz.com/conference/#event number URL).
3.5 - Who organizes ProZ.com conferences?
ProZ.com conferences are organized by the ProZ.com Conferences Coordinator in conjunction with a local organizer or local contact.
3.6 - How are conference locations chosen?
Member concentration, transport infrastructure and accommodation capacities cost are the key factors when choosing conference locations. Therefore, conferences tend to be held in areas with relatively dense populations of ProZ.com members.
Touristic and cultural interest play also an important role in the choice of a conference location.
3.7 - What happens at conferences?
Conferences are usually 2 days events that take place during weekends.
There may be other events scheduled to coincide with the conference dates, such as training events. These will be advertised on the conference website and charged separately.
3.8 - Who can go to conferences?
Anyone who is registered with ProZ.com may attend, regardless of membership status. Both freelancers and companies are welcome. Every attendee has to be registered on the Conference page - as a consequence, if you want to come along with a friend or family who wants to attend the actual conference (sessions, workshops, etc.), you have to create a ProZ.com account for this person. Remember, it's quick, free and easy! You do not need, however, to create an account if the person accompanying you will only attend social events and other frame activities.
3.9 - Can I bring my family/spouse/partner?
Yes. However, there may be no child caring facilities at the conference venue. Please check the relevant conference website for more details.
Users who would like to bring guests to the conference dinner can do so by purchasing a ticket on the relevant conference website.
There are two different types of guest: those who come to attend the actual conference, and those who just accompany attendees. Please see 3.8 "Who can go to conferences?"
3.10 - Will I be able to work while attending a conference?
Some users are concerned about being away from the office and missing out on assignments. Most conference venues offer wireless Internet access, for free or for a small fee. At some conferences, the Internet access is part of the conference package you purchase, but this is not always the case. The relevant conference page provides that kind of information.
3.11 - Do I get BrowniZ for attending a conference?
No. There are no BrowniZ for attending a conference but if you leave feedback for sessions you've attended you will receive 20 BrowniZ for every feedback comment.
3.12 - Will a ProZ.com representative attend?
ProZ.com tries to send a representative at all conferences. It can be a Staff member or a moderator. In this case, the moderator has been officially appointed by Staff to represent ProZ.com at the event.
3.13 - What about accommodation?
Accommodation is not included in conference fees, except in rare and exceptional cases. In most cases, the main conference venue is a hotel that will accommodate the majority of conference attendees - the organizers may have a deal with the conference hotel, offering hotel rooms for participants at a discounted rate, but that is not always the case.
Conference attendees will need to make their own booking and payment arrangements with the hotel of their choice.
In most cases, organizers provide a list of hotels (all prices ranges) near the conference venue, through the conference page and/or the conference forum. In all cases please consult the relevant conference page.
3.14 - How do I register for a conference?
Most conferences require payment as the condition to register. Make sure you are logged in to the ProZ.com website and go to the relevant conference page. In the left margin below the conference menu, select the package you wish to purchase and click on 'Buy Now'. This will take you to the payment platform which will guide you through the payment process and offer different payment methods (credit card online through Paypal, wire transfer, ProZ.com Wallet, Moneybookers, Paypal...). Only after reception of the payment will you be officialy registered and your seat booked.
'Expressing interest' in a conference does not register you. If the prices of the conference you want to attend are not available yet, you can express your interest to help organizers get an idea of the number of potential attendees (for rooms, catering, etc.) and to make sure to be informed when prices and packages are released and payment open.
Some conferences however enable to pre-register and pay later. This is only for smaller events (workshops or certain seminars) and pre-registering does not bind you. Final payment of the conference seat will be the confirmation.
3.15 - I'd like to know more about the conference program. What subject areas are covered?
Most conferences offer a wide variety of sessions on different subjects that are of interest to the majority of participants covering technical subjects, business issues, discussions for specialties (e. g. financial translations) and much more. Some conferences may have a specific theme that the majority of the sessions focus on.
Please visit the relevant conference Program tab (go to the conference main page > left menu > select "Program")
3.16 - What kind of sessions can I expect?
There are four types of sessions: presentations, focus groups, round tables and workshops.
Presentations are lecture-style talks often followed by a short Q&A session. Focus groups are dynamic discussion-based sessions which offer an opportunity to exchange ideas with fellow translators. Round tables are panel discussions. Workshops are hands-on technical training sessions. To benefit from these sessions, participants usually need access to a laptop.
3.17 - Who leads the sessions?
Most sessions are led by fellow ProZians, but there may be external speakers as well.
3.18 - Do I have to sign up for sessions?
Signing up for sessions is recommended to give the organizer an idea how many people are interested and to match up rooms and sessions.
3.19 - How do I sign up for sessions?
On the Program tab on the conference website, click the Signup link for any session you'd like to attend.
3.20 - I've signed up for a session, do I have to attend?
No, but if you've changed your mind, you are encouraged to remove your name from a particular session, particularly if there are a limited number of seats available.
3.21 - The number of people registered in the session page is higher that the capacity reported for the course. Can I still register? Will I have a place in the session?
You can register while no indication of "session full" is provided. There is no limit to register for a course but only those with a "registered and paid" status have a place booked and secured in the session. When the number of "registered and paid" participants reaches the planned capacity, registration for the session will be closed.
3.22 - How much does it cost to go to a conference?
The conference fee depends on the location and the budget of the conference. There are also travel and accommodation costs as well as food and drinks outside the conference to be budgeted for.
Site members get a discount on registration fees.
3.23 - What does the conference fee include?
The conference fee includes conference attendance. Lunch, dinner and coffee breaks on conference days may or may not be included, depending on the venue. Membership extension is not included in Conference fees.
3.24 - How do I pay for the conference?
There are different, conference-specific payment methods:
- online by credit card, PayPal or Moneybookers
- transfer into a dedicated account
For details please check the relevant conference website.
3.25 - I have registered and paid for a conference. Is there anything special I should bring on the day?
If you have registered and paid for the conference you will be attending, just be sure to bring your ID when you go. There is no need to present the payment receipt or any other proof of registration or payment.
Check the sessions you will be attending to make sure you won't need anything in particular. It may be a good idea to bring pen and paper or other means of taking down notes or information.
If you have business cards, be sure to bring a good number of them with you. Conferences are a great opportunity to network with other professionals and agencies, so be prepared!
3.26 - I've paid for the conference but can't come. Will I get my money back?
A cancellation policy applies to every conference. Please read below.
3.27 - What is the conference cancellation policy?
Event attendees who cancel their participation no later than 30 days before the planned event date may receive a refund of their registration fees, minus a 20% administrative fee. No refunds will be granted for cancellations beyond that point. In addition, members who are eligible for a refund may transfer the amount of the refund to membership.
3.28 - We are a translation company. What are the benefits for companies attending a ProZ.com conference?
Attending a ProZ.com conference increases the visibility of an outsourcer and opens up new business opportunities. The direct contact with freelancers on such an occasion can further contribute to the strengthening of outsourcer-freelancer relationships, while investing in professional development for the company and its staff.
A large choice of sponsorship opportunities are also available for companies wishing to increase their image and branding by supporting a conference.
3.29 - I need an invitation so I can get a visa to attend a conference. What do I have to do?
A ProZ.com staff member will assist with this and provide a letter of invitation you can present to the relevant embassy/consulate in your country. Please submit a support request, along with following information for the letter:
- Full name (as shown on your passport):
- Date of birth:
- Place of birth:
- Nationality(ies):
- Address:
- Phone number:
- Exact profession (and credentials, if any):
- Passport number:
- Place of issue of the passport:
- Date of issue of the passport:
- Date of expiry of the passport:
3.30 - Is there a reduced conference fee available for students?
There may be a limited number of student tickets available. For details please check the relevant conference website.
3.31 - I am unable to attend any conferences. Will sessions be available after the event?
Some sessions might be recorded and be made available on the ProZ.com video center. Please note that this is not the case for most events yet.
Certain presentations are downloadable from the conference website if the speakers are willing to share their material with all the website and not only those who attended the conference. Check the relevant conference page for a 'Presentations' link in the left menu
3.32 - How do I leave feedback for sessions?
You can only leave feedback for sessions you signed up for in advance.
To leave feedback, on the conference website go to the Program tab, find the session you wish to leave feedback for and click the Submit Feedback link. This will open a page with a short questionnaire.
3.33 - I'd be interested in leading a session. How do I go about this?
Please contact ProZ.com Conference Coordinator via the Speakers Application form or contact the Conference Organizer directly
3.34 - I'd like to organize some of the social activities around the conference. How do I go about this?
Please contact the conference organizer via his/her profile.
3.35 - I'd be interested in helping to organize a conference. How do I go about this?
Please contact the conference organizer via his/her profile.
This FAQ is aimed at those who are interested in taking on the role of local organizer for ProZ.com conferences. It gives a brief overview of the main tasks and responsibilities to help you with your decision making process.
A full and detailed article on organizing a ProZ.com conference is available here.
4.1 - 소개
컨퍼런스 현지 주최자 FAQ에 오신 것을 환영합니다! 읽어보시기 전에 다음을 잘 알고 계셔야 합니다. Conference FAQ
4.2 - 현지 주최자가 되면 어떤 이점이 있습니까?
ProZ.com 컨퍼런스를 주최하는 일은 아주 특별하고 보람 있는 경험입니다. 이는 주최자가 전 세계 사람들을 이끌고 이들과 소통하며 색다른 경험에 도전할 수 있는 멋진 기회입니다. 번역 커뮤니티뿐 아니라 지역사회 내에서도 네트워크를 형성하는 것이죠.
주최자는 새로운 기술을 배우고 기업, 협회 및 기타 업계의 주요 역할을 담당하는 조직과 연락합니다. 또한, 컨퍼런스를 주최하면서 얻게 되는 노출을 통해 번역 비즈니스 및 ProZ.com 프로필을 향상할 수 있다는 것을 알게 되실 겁니다.
4.3 - 현지 주최자의 역할을 무엇입니까?
아래는 현지 주최자의 업무 및 책임을 몇 가지 나열한 대략적인 목록입니다(전체 세부사항은 다음 단계에 제공될 것입니다). 주최자는 모든 단계에서 ProZ.com 컨퍼런스 직원에게 보고하고 해당 직원은 주최자가 필요로 할 때 언제나 지원을 제공할 것입니다.
컨퍼런스 전:
- 예산 책정 및 재정 계획
- 적절한 컨퍼런스 장소 찾기
- 컨퍼런스 웹사이트 생성 및 유지관리
- 프로그램 개발
- 참석자 및 연설자와 소통(이메일 응답, 우편물 작성 등)
- 컨퍼런스 웹사이트에 사진 제공
- 자료 등을 현지 언어로 번역(컨퍼런스 페이지, 우편물, 비자 초청장 등)
- 컨퍼런스 자료 준비(인쇄, 커팅하여 참석자 명찰에 삽입, 폴더 등)
- 컨퍼런스에서 후원 기회를 얻기 위해 기업들에 연락
- 행사 홍보(현지 대학, 전문 기관, 현지 회의 조직, LinkedIn, Facebook 등과 같이 ProZ.com 컨퍼런스가 있는 온라인 네트워크 이용)
- 여행과 숙박에 관한 정보 제공(적절한 페이지 및 포럼 유지관리)
- 사회적 활동 조직(컨퍼런스 사전 회의, 기타 사회적 활동)
- 기타(예: 탁아 시설에 대한 옵션 조사)
컨퍼런스 동안: (ProZ.com 직원의 참석 여부와 관계없이 다음은 주최자의 책임입니다)
- 준비 – 등록 데스크/ProZ.com 스탠드 설치, 배너 걸기...
- 연설자, 후원자 및 내빈과의 조정(공항에서 픽업 등)
- 정확한 최종 참석자 명단 확인을 위해 1일 차 등록 지원(사전 자원봉사 도우미 모집)
- ProZ.com 스탠드 운영 및 직원 배치
- 비영어권 직원 및 참석자와 연락
- 일정 준수 – 세션 시작과 종료 시각 엄수, 연설 시간이 촉박한 경우 연설자에게 알리기,
세션 간 원활한 전환 확인, 참석자의 회의장 출입 확인
- 호텔/케이터링 서비스 업체와 휴식 시간 및 식사 시간 조정 및 호텔의 기술직원, 서빙 직원 등 조정
- '시간이 임박하여' 발생하는 모든 변경 사항에 대해 잘 보이는 곳(예: 휴식 공간의 화이트보드/페이퍼보드 또는 ProZ.com 스탠드 등)에 게시하여 참석자에게 정보 전달 및 통지
- 컨퍼런스의 소액 현금 처리 및 현금 또는 주최자의 수표로 이루어지는 경비/수입 추적(경비의 예: 연설자가 이용한 택시비 또는 예상치 못한 소액 현금 행사 경비 / 수입의 예: 참석자가 도착하여 등록 데스크에서 직접 현금으로 지불하는 컨퍼런스 참가비, 티셔츠 판매 수익 등)
- 참석자가 필요로 하는 모든 것 지원(여행 정보, 여행 관련 문제...)
- 사회 활동 조정 및 조직하기(회의, 네트워크 형성을 위한 저녁 식사, 단체 사진, 관광...)
컨퍼런스 후:
- ProZ.com 직원에게 전체 최종 회계 및 모든 경비용 영수증/인보이스 제공
- ProZ.com 직원에게 최종 참석자 명단 제공
- 파트너, 후원자, 연설자 및 참석자에게 감사 이메일 전송
- 미래의 주최자를 위해 컨퍼런스 자료 개선점에 관한 컨퍼런스 후 분석 및 피드백 작성
업무에 대해 궁금한 사항이 있으시면 다음을 이용하여 컨퍼런스 코디네이터에게 연락해주십시오. contact
4.4 - 자원봉사입니까 아니면 급여를 받는 일입니까?
컨퍼런스로 이익이 발생하는 경우 주최자는 해당 이익의 일정 부분을 받게 됩니다. 해당 몫의 비율은 행사 계획이 시작되기 전에 합의한 내용에 따릅니다. 주최자가 두 명인 경우 해당 몫은 두 주최자의 재량에 따라 둘에게 분배됩니다. 행사에 손실이 발생하는 경우 주최자는 보상을 받지 못하나 해당 손실에 책임을 지지 않아도 됩니다.
4.5 - 이 역할을 맡으면 번역가 일에 방해가 될까요?
가끔은 그렇습니다. 컨퍼런스 관련 활동에 100여 시간이 소요되는 것으로 예상되며 행사까지 1~2주 동안 대부분의 작업 시간을 참석자와의 소통에 할애하게 됩니다.
벅찬 업무인 것처럼 들리더라도 혼자가 아니라는 것을 기억하세요. 행사 기획자와 협력하여 행사에 앞서 주요 활동을 수행하여 컨퍼런스 참여로 프리랜서 업무에 미치는 즉각적인 영향을 최소화할 수 있습니다. 또한, 컨퍼런스를 주회하면서 얻게 되는 노출을 통해 행사 후 프리랜서 비즈니스를 향상시킬 수 있다는 것을 알게 되실 겁니다.
4.6 - 재정 계획에 관련된 일도 해야 합니까?
네, 컨퍼런스 코디네이터와 공동으로 하게 됩니다.
4.7 - 임무를 맡기로 하고 얼마 후에 컨퍼런스 주최를 계속할 수 없다고 생각하게 되는 경우는 어떻게 됩니까?
도중에 그만둬야 하는 경우 다음을 통해 가능한 한 즉시 컨퍼런스 코디네이터에게 알려주십시오. e-mail
행사가 완료될 때까지 함께 하지 못하는 주최자는 그동안 본인이 수행한 작업에 대해 보상을 받지 못하며, 행사를 진행하는 동안 발생한 합리적인 지출 경비만 환불받게 됩니다.
4.8 - 현지 주최자가 되고 싶습니다. 어떻게 하면 됩니까?
좋습니다! 현지 주최자가 되는 일은 보람 있는 경험이 될 것입니다. 계획을 세우기 전에 다음을 주의 깊게 읽어보십시오. "Organizing a ProZ.com conference" article 이 글 마지막에 컨퍼런스 제안을 보낼 수 있는 '컨퍼런스 제안' 양식으로 이동할 수 있는 다음 단계를 진행하실 수 있습니다. 귀하의 제안서를 수신하고 수일 내에 컨퍼런스 코디네이터가 연락할 것입니다.
5 - ProZ.com training sessions - general information
5.1 - What are ProZ.com training sessions?
ProZ.com professional training sessions are online seminars to provide professional training to translators, interpreters and others within the language industries. These are delivered by professionals with proven expertise in their fields.
ProZ.com currently organizes scheduled and on demand sessions in the following formats:
Scroll down to learn more about ProZ.com different types of training sessions.
5.2 - On what topics are training sessions held?
You will find sessions in the topics of interest to those in the translation industry:
Translator business development - this is training to help translation professionals improve their business on topics including, personal branding, how to find new clients, increase rates, negotiation, etc. Software, tools & computing - this is training to learn computer aided translation tools, software and to remain current and up to date on the tools used by translation professionals. Translation skills development & client services - this is training to help improve translator efficiency, develop and learn new skills. Agency business development - this is training to help improve your agencies efficiency, gain certifications, implement processes, and more. Services and specialization - training on services offered by language professionals. SDL Trados Training & Certification - ProZ.com is the approved online training on SDL Trados products. This training is conducted by SDL Trados Certified Trainers, and it includes approved SDL Trados training manuals and materials, and SDL Trados Certification exams.
5.3 - What are training packages?
Training packages allow you to purchase several related ProZ.com training courses all at once, at a big savings over purchasing individually. Packages are designed to appeal to translators of varying skill and experience levels. Whether you are a seasoned professional or just starting out, there are training packages available to help you learn valuable new skills while saving money!
5.4 - What types of training packages are available?
Training packages are offered that cover topics both broad and specific, and geared towards translators with varying levels of experience. Whether you are a new translator looking for general guidance in your career, or an experienced professional looking to refine a specific skill, there is a training package available to help you. Please see the training packages page and offers for details about all of the available packages.
5.5 - Can I create my own training packages?
Yes. If you are an active ProZ.com trainer offering several related courses, or even would like to collaborate with another trainer offering courses in a related topic, contact ProZ.com staff about the possibility of creating your own packages.
5.6 - How much does a training course cost?
Participation fee varies from course to course and it is indicated on the top right corner of the training description page. Please be sure to log in to your ProZ.com profile to see and activate the payment options.
Important: Those who purchase a seat in advance may be able to pay an "early bird" or cheaper price, while those who confirm participation later or last minute, may likely have to pay a higher fee. In some training sessions a price increase based on the number of registrants may also apply, i.e. the first 15 registered pay one price, the next 10 pay a a slightly higher price etc.
Early payment is advised in order to secure participation and help reach the course minimum participation - unfortunately, courses may occasionally be cancelled or rescheduled, if the confirmed participation in advance is very low.
5.7 - What payment methods are available? Why has my status not changed yet?
All payment methods are available (credit card, Paypal, 2CheckOut, Moneybookers, wire transfer in USD or EUR). You will be able to select your payment method in the second stage of the payment process. Also, for some countries, local payment will be available. When paying in local currency (other than EUR and USD), the price of the session will be the course price equivalent in the local currency at the exchange rate of the day of the transaction ( www.xe.com/ucc will be used as a source).
If you want to pay by wire transfer, choose either "Wire Transfer" (for transfers in USD) or "Wire Transfer (Euros)" from the payment method selection page. Click "Next" to receive your confirmation invoice and detailed account information and instructions on how to make the type of wire transfer you have chosen. Important: You should allow up to two weeks for your wire transfer to be fully processed.
Your status will be updated when confirmation of the payment is entered by the payment system or the Local Payment Contact, depending on the payment method you choose. In the case of local payment, it may take some time for notifications to be sent and processed. If you are not listed after more than three days after you believe your payment should have arrived, please contact the Training session coordinator. When you buy a seat at a training session, you will be emailed an electronic invoice.
5.8 - What is the cancelation policy for ProZ.com training sessions?
Cancelation 5 working days before the training session:
Attendees who cancel their participation not later than 5 working days before the planned training session date will receive a refund of their registration fees minus a 10% administrative fee. Refunds will be processed 30 days after receiving notification of cancellation. Cancellations must be requested via support request at http://www.proz.com/support
No refunds will be granted after 5 days before the training session takes place.
Transference of booking within 5 to 1 days before the training session:
Transference of a training booking to another course is possible if staff is notified via support request at http://www.proz.com/support within 5 to 1 days before the training session takes place. Transference of delegates to another course will incur a rebooking fee of 25% of the advertised course fee. There is no limit as to how many times a booking can be transferred.
Cancelation 24 hours before, during or after training session takes place:
No refunds will be granted 24 hours before, during or after the training session takes place. Should the delegate not attend a booked, or transferred, course then the full amount of the advertised course fee will be charged.
For training programs that comprise two or more subsequent sessions, theoretical and/or practical material on the missed class may be provided to the trainee, but no partial refunds will be granted for a missed session.
No refunds will be issued for trainees technical or personal problems that may prevent trainee from attending the session. If you do not attend a course and have not canceled in accordance with these terms, you must pay the full price. make sure that your computer meets the System requirements before registering.
Unless ProZ.com agrees otherwise in advance, any postponement by you shall be regarded as a cancellation of the course.
Cancellation of a course by ProZ.com:
If the number of students confirmed is not enough to justify the cost of presenting the course prior to the scheduled start date the course will be canceled and rescheduled at a later date. When a course is canceled by ProZ.com confirmed students will be fully refunded or given the chance to rebook for an upcoming training session at no extra cost. ProZ.com will not be liable for any loss or expenses caused to you.
If ProZ.com has not notified you of a cancellation or postponement but is not able to start or continue a course as scheduled, perhaps because an instructor becomes ill or where their absence cannot not reasonably be avoided or for any other reason beyond our reasonable control, ProZ.com will attempt to remedy the situation by either rescheduling the course or refunding your course fee.
5.9 - How can I cancel my registration?
Please submit a support request to report your wiliness to cancel your registration or payment. Before submitting a support request check the cancelation policy for ProZ.com training sessions. Remember that the cancelation policy does not influence registration removal.
5.10 - In which currency can I pay for a training session ?
All ProZ.com online training fees are available in USD and Euro, but only ProZ.com members in EU member states that have adopted the Euro (the Euro Zone) are charged in Euros.
If you live outside the EU, or if you live in the EU and have a VAT number, you do not have to pay VAT. If you live in the EU but do not have VAT number, you will have to pay VAT. Find more information payment at http://www.proz.com/faq/4015#4015.
Also, for some countries, payment in local currency is available. Please contact the Training session coordinator to learn more about this.
5.11 - Why does ProZ.com sometimes charge VAT tax within the EU?
(This question only affects members in Europe.)
If, when purchasing a seat from within the European Union, a member does not supply a VAT number which can be verified online, ProZ.com is obliged by law to collect VAT tax against the purchase made, according to the VAT rate applicable in the country of the purchaser.
If a VAT number is supplied, no VAT tax is charged.
5.12 - I am a ProZ.com member. Am I entitled to a discount?
For some training sessions registration fees are discounted for full members. Please read the information at the Registration and Payment box at each training session.
5.13 - I am a student member of ProZ.com. Am I entitled to a discount?
For some training sessions, registration fees are further discounted for ProZ.com student members. Some courses may include limits on the number of student seats available. Seats will be allotted on a first-paid basis.
5.14 - The training time is not suitable for me. Are there any other training sessions in my time zone?
ProZ.com offers training from 8:00 GMT to 20:00 GMT, since most of the trainers are located in Europe. Please check the list of announced training sessions here, http://www.proz.com/training, as the timetables are usually rotated.
For SDL Trados Online Training that includes certification only attendance will be marked in ProZ.com profiles at the end of the week in which trainees take training. After becoming SDL Trados Certified, you can show it in your profile under the Services tab. To do so, you must first add SDL Trados to your list of supported software here and click on "Save and update". When the page refreshes, you will see an option to show your SDL Trados Certification on your profile. You can also add a certificate image to your About me section using HTML code.
For self-paced and one-on-one training sessions issuing of a certificate may be subject to the successful completion of a final questionnaire or exam. Please submit a support request reporting training completion.
Certificates for on-demand training (videos) will be issued automatically when an attendee watches more than 80% of a video. One can view and download certificates under "My Certificates" section in the top menu bar.
5.16 - I want to leave feedback about a training session I attended. How can I do it?
Once the course is done, participants with "registered and paid" status will be able (and encouraged) to post feedback on session material, trainer, organization, etc. at http://www.proz.com/translator-training/my-courses. Please bear in mind that feedback entries require vetting and that they will not appear immediately. Comments of a personal nature will not be permitted.
Request new courses you woul like to see, and vote on requests made by others in the "Suggestion board".
5.19 - Can I be a ProZ.com trainer?
If you are a ProZ.com member who has deep expertise in a given area and a passion for sharing your expertise with others, visit the ProZ.com trainer center to get started - no previous knowledge on e-learning technologies is needed and ProZ.com provides the tools and assistance for you to offer your training to the community. Submit a support request if you have any doubts.
6.1 - How can I book a place in a ProZ.com in-person training sessions?
Places in ProZ.com professional training sessions are limited and registering in the corresponding page is mandatory. To sign in, please click on the Training session name and use the Sign In Box, therefore achieving a "registered" status. This status DOES NOT confirm your place in the session. Only after payment is received through the page or confirmed by Local Organizer your status will be changed to "registered and paid" and your place in the training will be confirmed.
Please remember that you need to have a profile and to be logged in to use that box. If you don´t have a profile, you can create one here (it´s free and will only take you five minutes):
6.2 - I paid the Local Organizer. Why has my status not changed yet?
The status is updated when confirmation of the payment is entered by the local organizer. In the case of local payment, it may take some time for notifications to be sent and processed, particularly when a wire transfer is involved. If your status remains as “registered” more than three days after you believe your payment should have arrived, please contact the local organizer or Training session coordinator.
6.3 - What do I need to bring to the training session?
Further requisites for participation depends on the training session, and may include: a laptop or advance arrangements to share someone else's laptop as well as installing demo (or full) versions of the required software prior to the session. For more information, see the session-specific information available via the Training session page
6.4 - How can I get a training session organized in my city?
To express interest in attending a training in your city, please enter a support request with your location and desired training. The training coordinator will determine whether or not holding a training session is feasible.
7.1 - What are ProZ.com online training sesssions?
ProZ.com online training sessions provide professional training to translators, interpreters and others within the language industries. These sessions are delivered by professionals with proven expertise in their fields. In general the dates and times for these sessions are more flexible, with the added advantage of being able to "attend" from your home, or wherever else you may be at the moment.
A computer with sufficient processing capabilities, sound card, headset, speakers, and a good Internet connection are necessary components of the online training sessions.
Small group online training is conducted at a specific time. All times are listed at the training pages. To find your local time zone compared to the session time please visit - http://www.timeanddate.com/worldclock/converter.html. All small group online training is conducted using Go To Webinar software. No purchase is necessary to participate.
Online one-to-one training sessions that are offered by ProZ.com are conducted at a time scheduled by the trainer and trainee involved. Online one to one trainings utilize tradition telephone and email, Skype, or other mutually agreed upon messaging/communication interfaces. These training sessions may occur at any time once payment has been made to ProZ.com. Once payment has been received, ProZ.com will provide the trainer with the trainee's contact information so they may agree on the best time and communication method for the training.
7.2 - How can I book a place in a ProZ.com online training sessions?
Places in ProZ.com online training sessions are limited. To book your place, please use the "Purchase for" button that you will find in every training session page at the upper right corner. Also, in the description of the session, you will see the "Registration and payment information" box with information. Both will take you to the payment system. Once your payment is received you will receive an invoice and you will appear listed on the training session page and your status will be changed to "registered and paid". Your place in the session will be confirmed. 24 hours before the session and one hour before the session a reminder with a join link will be emailed to your email address.
Please remember that you need to have a profile and to be logged in to purchase your place.
If you don´t have a profile, you can create one here (it´s free and it will only take you five minutes).
7.3 - When does the online training session start?
For group online sessions (through a virtual training platform) time and date of the training will be informed in the first line of the training page in GMT time and/or in your local time, provided you have set GMT offset in your ProZ.com profile. Watch this video to learn how to do that:
Set GMT offset with ProZ.com profile:
Check what time the course is running in your local time here.
When you are participating in an individual one-on-one training session, date and time of your session will be arranged between you and the trainer at your best convenience. In this case, once you register at the training, the trainer gets in touch with you to arrange dates and timetables for the course.
7.4 - How are they conducted?
Group online training sessions will be carried out using GoToWebinar virtual platform for online courses and events: www.gotowebinar.com. You will receive an invitation to join the webinar 24 hours and one hour before the training session takes place, or earlier.
Internet connection and VOIP or a telephone line will be necessary. Most of the time, online sessions are conducted for large group of people, thus all attendees will be muted during the session.
Check if your computer meets the system requirements before taking a session: http://www.proz.com/faq/39203#39203.
One-on-one online training sessions use Skype or the GTW platform. If those programs are used, it will be shown on the training page. In case you need to use a telephone line, all charges will be paid separately.
Depending on the session topic, if any CAT tool or other software is required it's up to the trainee to have it installed before the session - required software will be detailed at the training page.
7.5 - I did not recieve the invitation to join the online session, what should I do?
Invitations with access link for the online sessions are delivered 24 hours and one hour before training session after purchase.
Notifications are sent from a non-reply email address [email protected]. Please, make your email filter is not directing these emails to a special folder other than your inbox.
If you still can't find the email, please submit a support request requesting the access link - make sure you include the link to the training session you purchased for faster assistance.
7.6 - SDL Certification Training Sessions
ProZ.com is the approved SDL Trados Training center for online training sessions. This allows ProZ.com to conduct Online small group training on SDL Trados products: http://www.proz.com/translator-training/topic/sdl-trados-certified. Attendees of these online sessions will receive approved SDL Trados training manuals and materials. Attendees will also, as part of their Online training purchase, be able to take the SDL Trados Certification exam corresponding with the course they purchased.
6.1 - What is SDL Trados Certification?
The SDL Trados Certification Program is the industry's premier technology based certification which provides a recognized standard of excellence in SDL Trados software knowledge. It's a comprehensive professional education program designed to develop and validate expertise in the use of SDL Trados translation technology tools.
The Certification has been designed to help educate the translator community on the latest technological developments and best practices in translation technology, terminology management and automated quality assurance checks. As a result, Certification greatly increases derived efficiencies from the use of SDL Trados software and ensures the automation and time saving features available in the technology are applied. Additionally, the SDL Trados Certification helps increase quality of translation project by reducing human error and helps individuals achieve their personal development goals.
To learn more about SDL Trados Certification program and the the process to become SDL Trados Certified, please visit this page.
6.2 - What are the steps involved in achieving SDL Certification?
1. Own a legal, company-registered license of SDL Trados software.
2. Study/Prepare to pass the advised level - SDL Certification Training courses are highly recommended.
3. Pass your chosen Certification exams.
6.3 - How much does the online training cost?
The participation fee is 99 USD for each training level. It includes access to the live 3 hour online training session, manuals, exercises and certification exams. Note: three hour online SDL Trados Certification sessions are not recorded.
6.4 - How are SDL online training being delivered, in which language, is it interactive, who is the caller?
SDL Certification program online training is conducted at a specific time.
All sessions are conducted on the GoToWebinar platform. No software purchase is necessary to participate in the session.
Online training can be delivered in the following languages, some of which are available on a public, schedule of course dates, some of which can be delivered on a request only basis. See the online course schedule for further information on this, http://www.proz.com/translator-training/topic/sdl-trados-certified:
• English
• German
• Spanish
• French
• Italian
• Japanese
• Polish
• Dutch
• Chinese (simplified)
• Greek
• Russian
• Portugese
• Romanian
• Danish
• Swedish
• Finnish
• Bulgarian
• Egyptian
• Turkish
• Catalan
The online training sessions are delivered by Authorised SDL Trainers.
ProZ.com is the only approved SDL Trados Training center for online training sessions.
6.5 - What is the duration and workflow of the online training?
The duration of SDL Trados Certification online courses is 3 hours. Such sessions are not recorded. The workflow is a detailed in the individual course outlines.
6.6 - How do I register for a SDL Trados certified training?
First, select a session from the upcoming training sessions list here: Certification Training.
Once at the session page, check training program and click on the "buy" button on the tight upper corner.
Available slots are limited and will be assigned to registered and paid participants as soon as payment is reported. There needs to be a minimum of 6 students to conduct this training session. If the minimum of paid students is not reached 24 hours and one hour before the session is to take place, you will be notified and asked to book your seat in an upcoming session without extra cost or transaction from your part.
Allow some time for payment processing if you are paying by wire transfer (up to two weeks). Report payment details via support, http://www.proz.com/support/ , if needed. After your payment is received, your status will be changed to "registered and paid" and your spot for the session will be secured. An email with a join link will be emailed to you 24 hours and one hour before the session. An invoice and receipt of payment will be emailed to you for your records. Payment in local currency is available in some countries, please contact the local organizer or Training session coordinator for more information.
6.7 - After I purchased my seat how do I get training manuals and exams?
SDL Trados training sessions include manuals, sample files and certification exams.
SDL Trados Certification exams are delivered by SDL Trados. Certification exams will be available in your SDL My account approximately 10 working days after making a payment. Note that you must be registered and have an account at SDL to receive the certification exams. If you do not have an account with SDL, you can create one here https://oos.sdl.com/asp/products/ssl/account/. Make sure you use the same email address associated with your ProZ.com account when creating your SDL account. Please follow the below instructions to access training materials and exams in your sdl.com account:
You will also find 3 attempts at your exam which can be taken at any time online, and will not expire.
If you cannot locate training materials at sdl.com, submit a support request and report an email address associated with your sdl.com account.
6.8 - How long do I have after I have purchased the exams to take the tests?
There is no time limit for you to become SDL Trados Certified. Many translators and project managers are currently working through the steps of certification, and will become the first to be more employable because of their skills. If you would like to find out more on how to prepare for SDL Trados Certification, please visit the Certification Training page or submit a support request to find out more.
6.9 - I don't find certification exams in my SDL Trados account, what should I do?
If you have an account with a different email address, or if after 10 days you have not received the certification exams please follow the below instructions to access training materials and exams in your sdl.com account:
Log onto your SDL My Account area on the following link https://oos.sdl.com/asp/products/ssl/account/ and go to the Certification and Training page, where you will find the Workbook and sample files for you to download. You will also find 3 attempts at your exam which can be taken at any time online, and will not expire.
If you cannot locate training materials at sdl.com, submit a support request and report an email address associated with your sdl.com account.
Or else, you can contact SDL Product training at [email protected] indicating which training session you have taken along with the proper email address for your SDL account so that the certification exams can be updated.
6.10 - How do I access the online platform?
You will receive an invitation to join the webinar at least two times: 24 hours and one hour before the training session takes place, or earlier. Please, click the registration link or button provided in the invitation email and complete the registration form. Make sure you do not run any heavy applications during the webinar as this can cause audio problems. Run the connectivity test before purchasing a webinar: http://www.proz.com/faq/4997#4997.
6.11 - What's the certification exam like?
The format of the exam is multiple choice. It consists of 4 sections, each containing 10 questions. There is a time limit of 40 minutes for the entire exam which is broken down to 10 minutes for each of the 4 sections. Each question generates a score of 1 for a correct answer and 0 for an incorrect answer. The pass mark for the exam is 30 or 33 out of 40 (depending on the certification level). At the end of the test your final score is calculated immediately, and you will be advised on the next step you need to take.
6.12 - How do I take the SDL Certification Test after I completed my training?
Delegates wishing to take their exam would do so by accessing it through their My Account here https://oos.sdl.com/asp/products/ssl/account/ You will find detailed step by step instructions at the Training resource page of the course you purchase.
6.13 - How long will it take to become SDL TRADOS Certified?
This depends largely on your current experience in using SDL Trados technology. Some translators and project managers pass on the first try, and others who are just starting with the software prefer to take training courses (online or onsite Certification training) or simply download our courseware to prepare themselves for the exams. To find out more about our Certification training options to prepare you for the exams please click here: Certification Training
6.14 - What happens when I successfully pass the Level 1 or Level 2 exams of the SDL Trados Certification?
You will have achieved Certification for your respective level upon successful completion of the online exams, for example, successful completion of the Level 1 exam will issue Level 1 certification, with an associated Certification card and web page. Your status as a SDL Trados Certified translation professional is awarded upon successful completion of the Level 3 exam.
After becoming SDL Trados Certified, you can show it in your profile under the Services tab. To do so, you must first add SDL Trados to your list of supported software here and click on "Save and update". When the page refreshes, you will see an option to show your SDL Trados Certification on your profile. You can also add a certificate image to your About me section using HTML code.
6.15 - Do I need to renew my SDL Trados Certification when new versions of the software are released?
Yes, your SDL Trados Certification is specific to the version of SDL Trados you are certified for and is valid for 60 days after a new exam is published for any new product version release. SDL Trados will email you with the details of new exams as well as a reminder of when your Certification is due for renewal.
6.16 - Do I need to be SDL Trados Certified to accept project work?
Absolutely not, however holding the credential proves your level of expertise in the translation technology and will make you more interesting to a potential employer.
Remember that job posters may, at their own discretion and for their own reasons, limit their job postings by certain criteria, including membership level, country, CAT tools, etc. Thus, you may wish to report information about your SDL Trados certification at ProZ.com profile so that you could meet client's requirements if any. Otherwise you will see a warning message at the top of some job postings refers to this criteria set by the outsourcer.
6.17 - How can I show my SDL Trados Certification on my profile?
Attendance to SDL Trados Online Training will be marked in ProZ.com profiles at the end of the week in which trainees take training at your profile, http://www.proz.com/profile/ , under "Training sessions attended".
After becoming SDL Trados Certified, you can show it in your profile under the Services tab. To do so, you must first add SDL Trados to your list of supported software here and click on "Save and update". When the page refreshes, you will see an option to show your SDL Trados Certification on your profile.
6.18 - Does SDL Trados offer a trial software version?
If you are interested in purchasing a SDL Trados license, visit ProZ.com TGB to buy at the lowest price in the market. When translators buy CAT tools and other software together, everyone can get a lower price. Please review the current campaigns below, and sign up for any you are interested in.
6.19 - If I don't pass the exam the first time, do I have to pay to retake it?
SDL Trados training attendees are given the right to take the exam three times at no extra cost. After that they have to pay again.
6.20 - Where can I get help with SDL Trados CAT tool?
Find more information and support on SDL Trados Studio, SDL MultiTerm and other legacy products at the SDL Trados Support Forum.
Webinars are presentations on different topics of interest to those in the translation industry. Topics may range from CAT tool presentations to talks on negotiation techniques. Webinars are conducted at a specific time. All webinars are conducted at the GoToWebinar platform.
ProZ.com also offers free webinars conducted by main CAT tool and translation industry representatives. Keep up to date with the latest announcements in the industry by participating in these free webinar sessions.
8.2 - How can I book a place in a ProZ.com webinar?
To sign in, first click on the webinar session name listed here and then click on the buy now button (at the right). Only after payment is received through the page or confirmed by Local payment contact your status will be changed to "registered and paid" and your place in the webinar will be confirmed. You can choose a payment method as suggested at http://www.proz.com/faq/3478#3478.
Please remember that you need to have a profile and to be logged in to use that box. If you don´t have a profile, you can create one here (it´s free and will only take you five minutes) http://www.proz.com/?sp=r.
Please note that accuracy of the information provided in the link above requires that your computer's time matches its time zone setting. For example, if your computer is set for Norway time, its time zone should also be set for Norway. To learn what is your location time zone, please click here and enter the name of your city or country.
8.4 - I don’t have a microphone can I still participate in a webinar?
You do not need a microphone to participate. You will need speakers or a headset to listen, or you can dial in using a standard telephone (long distance rates may apply).
Remember that all attendees will have their microphone’s muted and will be in listen only mode in order to limit background noise and improve the experience for all users. For more information just check the Training description and Virtual platform system requirements on the training page.
8.5 - Will I have access to a recording of the session?
Videos will be restricted to webinar attendees only and there will be no limit in number of times videos can be watched. For some webinars, material used by the presenter (slides, documents, glossaries) will also be sent to attendees.
8.6 - The video does not work. What should I do?
We recommend you wait the whole or most part of the video to load before playing, specially if you have a slow Internet connection. Check if you are using a current flash player and make sure your Internet connection works fine as with low bandwidth Internet connections the video playback may buffer and load slowly. Try to access the video with another Internet browser to see if a browser you use causes the problem.
If the issue persists submit a support request letting support staff know what browser you use.
8.7 - I purchased a training credit. How can I redeem it?
ProZ.com offers site users high quality training sessions along with special offers. If you have a special training offer you do not need to purchase a training from the training page with a normal price. In this case follow the payment steps suggested in the special offer and purchase a training credit to be redeemed towards any course which costs the credit value or less. Once your payment is processed and a training credit is issued, redemption instructions will be emailed to you.
To redeem a training credit, feel free to purchase the training by clicking on a "Purchase for $ (Use purchase credit)" button on your right as it is suggested on this screenshot.
Remember that credits cannot be divided automatically. It means that if you redeem a 99 USD training credit towards 15 USD webinar the whole sum will be used. To split a credit for different courses submit a support request.
8.8 - In which cases ProZ.com Training credits are issued?
ProZ.com Training credits are issued in the following cases:
• When purchasing training bundles or training in combination with ProZ.com membership. In these cases credits are issued for the translator to register at a time of their convenience for any training session(s) they choose.
• When purchasing training sessions with a special discount. ProZ.com offers site users high quality training sessions along with special offers. A normal practice during training sales is to issue training credits that can be used in lieu of payment to take advantage of the offer.
• When purchasing training with a third party. A typical example is when a translator purchases translation software that includes training on the tool.
• When a training session is canceled in accordance to ProZ.com cancellation policy. In these cases the credit can be used to sign up for the next available session on the same topic, or be fully or partially redeemed for other ProZ.com training.
Remember that it can take up to two working days before training credits are issued.
8.9 - Am I automatically registered for a course once purchase a special offer?
No. Upon the purchase of a special offer you will be awarded a training credit. You will be emailed with the redemption instructions. Follow the instruction to redeem ("purchase") a training.
Remember: it can take up to two working days for a training credit to be awarded. If you do not receive a notification with redemption instructions during three working days please submit a support request.
8.10 - How do I redeem my training credit?
To redeem a credit, visit a page of a training you want to take and "purchase" a training with your credit by clicking on a "Purchase for $ (Use purchase credit)" button on the right upper corner, as it is suggested on this screenshot.
Upon credit redemption, you will receive a confirmation of your registered and paid status for the course.
You will receive an invitation to join the webinar at least two times: 24 hours and one hour before the training session takes place, or earlier. Please, click the registration link or button provided in the invitation email and complete the registration form. Make sure you do not run any heavy applications during the webinar as this can cause audio problems. Run the connectivity test before purchasing a webinar: http://www.proz.com/faq/4997#4997.
8.11 - Why I have not received my credit yet?
It can take up to two working days from the moment you receive an invoice confirmation to a training credit to be awarded. Therefore it is suggested to purchase a special payment once you receive an invitation.
Please know that depending on which payment type you use, the special offer purchase may not be processed the same day. For example, if you pay by wire transfer, it could take up to 2 weeks before we receive your payment, hence the fact that your training status will not be upgraded until the day we have received full payment.
8.12 - Where can I see my pending credits?
Submit a support request to confirm the number of training credits associated with your profile.
8.13 - Does a training credit have an expiration date?
No, a training credit does not have an expiration date.
8.14 - Can I split my credit and use to purchase one or multiple training sessions of a lower value?
Yes, you can request support staff to split your training credit or merge several training credits for a higher value.
8.15 - I did not attend the webinar and now want to watch the video. Where can I find it?
All registered and paid attendees will be emailed with a link to the webinar video recording and handouts within one working week after the session. You will have unlimited access to the video and handouts once they are released. You can watch the video from the My videos page. If you have not received an email with materials, submit a support request.
Once the video is uploaded to the website it will become visible in the video center with the same name as the webinar had.
Note: three hour online SDL Trados sessions are not recorded.
8.16 - Free webinar week
Throughout the year, ProZ.com periodically hosts week-long series of free webinars, giving attendees the opportunity to sit in on workshops and informational presentations on CAT tools and other translation technologies. You can find the full list of free webinars available here: http://www.proz.com/translator-training/format/free-webinars
16.1 - How do I sign up?
To sign up, just click on the "Get access now!" button in the top right corner of the individual course pages, below the "Course registration" heading.
16.2 - Will the webinars be recorded?
Yes, and those videos will be made available within 72 hours of the training taking place. You will see the videos of any courses that you register for in the "My videos" section of the site. Don't forget to register for these events (see the "How do I sign up?" point above), as only those who sign up will be able to access the videos later on at http://www.proz.com/videos/.
16.3 - How do I know if my computer/device can play these webinars?
16.6 - How can I access the webinar at the scheduled time?
The access link to join the webinar will be emailed to you from [email protected] 24, and 1 hour prior to the course taking place. Click on the link at the scheduled time to enter the webinar.
Note: You must make sure that you are registered for the course in order to receive the access link. You can verify if you are registered by visiting the training page and searching for your name under the "Attendees" heading on the right side of the page.
16.7 - What happens if I don't receive the access link?
If you don't receive the link to access the course, please first check your spam folder for a message from [email protected]. If you still do not see this email notification, please submit a support request and staff will provide you with that link. Please allow some time for staff to provide you with the access link.
16.8 - I didn't register for free webinar week. Can I still watch the videos?
Yes, you can. If you forgot to register, these videos will be made available here, within 72 hours of the course.
9 - ProZ.com virtual classroom for online training & webinars - system requirements and access information.
Group sessions are conducted at a specific time (listed in GMT) at the Go To Webinar platform. No software purchase is necessary to participate. Only Internet connection and a headset/speakers needed to take these courses.
9.1 - How do I sign up and access the online platform?
72 hours before the online session, or earlier you will receive an invitation to sign up for the webinar. Please, click the registration link or button provided in the invitation email and complete the registration form.
You will receive an email from GoToWebinar confirming your registration with a unique link to access the webinar at the scheduled time. We suggest you joining the session in advance to make sure you all set for the session.
9.2 - I have not received a notification with the link to access the training platform.
If you did not receive a login link, check if it was not being spam-filtered. Also, remember that an invitation to join the session is sent at least two times: 72 hours and 40 minutes before the training session takes place.
Check if you do not have an invitation email in your Spam box, otherwise report this to Support Center.
9.3 - Which are the system requirements to attend a ProZ.com online session?
Please check to see that you meet the minimum system requirements and that you have the equipment you need before you take a webinar.
For PC-based Users
• Required: Windows 7 – Windows 10
• Required: Google Chrome v39 or later, Mozilla Firefox v34 or later, Internet Explorer v8 or later, Microsoft Edge
• Internet Connection Required: Cable modem, DSL or better recommended. 1 Mbps or better (broadband recommended)
• Required: Minimum of Pentium® class 1GHz CPU with 2 GB of RAM
• Dual-core 2.4GHz CPU or faster with 2GB of RAM (recommended)
For Mac®-based Users
• Mac OS X 10.8 (Mountain Lion) – 10.11 (El Capitan)
• Required: Apple Safari v6 or later
• Internet Connection Required: Cable modem, DSL or better recommended. 1 Mbps or better (broadband recommended)
• Required: 2.4 GHz Intel processor (Core 2 Duo), 1 GB of RAM or better
For iPad®-based Users
• Required: iPad® 1 or newer; iPhone® 3GS or newer; iPod® Touch (3rd generation) or newer
• iOS 4.2 or newer
• WiFi recommended for VoIP
• Free GoToMeeting App from the App Store
For Android-based Users
• Android 2.2 or higher
• 1Ghz CPU or higher recommended
• WiFi recommended for VoIP
• Free GoToMeeting App from the Google Play Store
To Use VoIP (mic & speakers)
• Required: Fast Internet connection (700Kbps or more recommended)
• Required: Microphone and speakers (USB headset recommended)
Attendees who join the audio portion of a webinar are joined muted by default. This is done to reduce echo, static, feedback and/or noise during the webinar.
Courses will be open half an hour before the start time. Please login before the start time to ensure that everything on your system is working correctly.
You can test your connectivity before the online session takes place as suggested at http://www.proz.com/faq/4997#4997 or participate in a free webinar to make sure you are all set.
9.4 - Which are the audio options?
You can join ProZ.com Webinar via VoIP (Mic & Speakers) or telephone. Your choice of audio mode is provided in the Audio pane of your Control Panel. (see image below)
By default, you will be joined into the Webinar muted.
Note: If you choose to join via VoIP, you will need speakers to listen to the Webinar and a microphone to speak (if the organizer gives you speaking rights).
VoIP Best Practices
If you join the Webinar using VoIP, please note that audio quality can vary based on your audio software/hardware manufacturer as well as your operating system. When using VoIP, the following best practices are recommended:
• For optimum sound quality, a headset is recommended, preferably a USB headset.
• If a headset is not available, speakers are required to listen to the Webinar and a USB microphone to speak (if the organizer gives you speaking rights).
• If using a microphone, it should be at least 1.5 feet away from any speakers built in or connected to your PC.
• The use of a Webcam microphone is not recommended.
• If you are unmuted by the organizer, you may need to turn the volume down on your speakers to avoid echo.
IMPORTANT
Dropped words, delay or robotic sound during webinar presentation is often due to poor network performance, lack of memory or high CPU usage. Please close all applications you are not using during the presentation.
For optimum performance when using VoIP, we recommend a broadband Internet connection (see System requirements above)
9.5 - How can I test my connectivity before the online session takes place?
You can also run the GoToMeeting Connection Wizard. It tests and determines the ideal connection settings that GoToWebinar can make within your network. After running the wizard, you can store your optional connection settings on your Windows computer and use those settings in the future to connect to sessions.
1. Please download the GoToMeeting Connection Wizard. The G2MConnectionWizard.exe file should download in your default browser.
2. Open the G2MConnectionWizard.exe file and run the software when prompted.
3. When the GoToMeeting Connection Wizard launches, click Next to start the connection test. GoToMeeting's home page should launch in your default browser. If you're not redirected to www.gotomeeting.com, open your browser and go to that page.
4. Click "OK" to continue. The Connection Wizard will determine the best connection setting for your computer when connecting to GoToMeeting. This process may take a few minutes to complete.
5. Once the detection process is complete, click "Next".
6. Then run GoToMeeting by hosting or joining a session to see if the connection settings work properly.
You will have 3 options:
• If GoToMeeting now properly connections to the GoToMeeting service infrastructure, click "Next" > Finish to complete the Connection Wizard test.
• If GoToMeeting now properly connects to the GoToMeeting service infrastructure, but I still experience problems, contact Support Center for further troubleshooting. You may be asked to provide a GoToMeeting Connection Wizard report by clicking Wizard Report.
• If GoToMeeting still cannot connect to the GoToMeeting service infrastructure, contact Support Center for further troubleshooting. You may be asked to provide a GoToMeeting Connection Wizard report by clicking Wizard Report.
IMPORTANT: If you are experiencing issues when connecting to your Webinar it may be due to an Internet Security application such as a Firewall. For more reference, check the GoToWebinar article on Optimal Firewall Configuration.
9.6 - After I registered, how do I join the online session?
At the time of the webinar, open the webinar confirmation email and click the Join Webinar link provided in the confirmation email. If prompted, click Yes, Grant or Trust to accept the download.
Attendees' microphones will be muted by default and will be in listen only mode in order to limit background noise and improve the experience for all users.
Join the audio portion of the webinar if you are using telephone to join the session. Audio information is provided in the Audio pane of your Control Panel and in the Webinar confirmation email.
9.7 - What is the refund policy?
Refunds for self paced training will be specified within the training session details and depend on the type of self-paced training. Generally with self-study training sessions refunds will not be permitted once the student logs in to the session. With instructor assisted and scheduled live meeting sessions refunds will not be given once the trainee attends an online meeting or session. Please carefully review the refund policy for each session prior to purchase.
Find the cancelation policy for ProZ.com SDL Trados Certification training sessions and webinars here: http://www.proz.com/faq/5002#5002.
9.8 - I am having technical problems on the webinar. Where can I find information?
Find GoToWebinar Support Articles here or submit a support request with detailed information on what goes wrong.
Self-paced training is an E-learning or distance learning course specifically for translation professionals, designed and created using the Moodle platform. Training is a Sharable Content Object Reference Model or SCORM training. ProZ.com has 3 types of self-paced training:
- Self-study training, designed for independent learning.
- Instructor-assisted training, designed to guide you through a series of readings and assignments
- Self-study training with live online meetings, giving trainees the opportunity for live online teacher-student interaction.
10.1 - What do I need to attend ProZ.com self-paced training sessions?
You must be registered and logged in to ProZ.com to attend. Trainees will need a computer and internet connection. Generally processing capabilities, browsers & internet connection are not a concern, however some self-paced training include videos. ProZ.com videos require a current flash player http://get.adobe.com/flashplayer/. With low bandwidth internet connections the video playback may buffer and load slowly.
10.2 - How is self-paced training delivered?
ProZ.com self-paced training is delivered via integrated Moodle at http://www.proz.com/courseware. Once payment is received, a trainee gets access and log in details for the session.
10.3 - Does self-paced training contain testing, instructor feedback, set times for delivery/meeting?
Self-paced training may contain tests, assignments that are submitted for instructor feedback, assignments with due dates, and possibly scheduled webinars or online meeting times with instructors. Each self-paced training session is different; please check the course description and overview. Within each Moodle course there will be instructions and details with this information as well.
10.4 - How long will I have access to the self-paced training after making payment?
Access time will depend on the specific type of session and program details. Trainees access to course materials with Instructor assisted training and training with scheduled meetings will end when the specified time period ends. Entirely self-study training will specify duration in the description and may range from a few months to a year.
10.5 - Will I receive any proof of having attending a self-paced training session?
Attendees will receive proof of completion via a certificate, however each course will have different criteria ranging from testing, hours logged within the Moodle session, attendance at scheduled meetings and other criteria to determine course completion.
10.6 - Can I retake a course? What is the cost for rebooking?
If a trainee signs up for a tutor-led or self-paced training with online meetings, and for any unforeseen circumstances is impeded to attend a major part of the sessions or does not successfully complete end of the course exams or assesments, the trainee may retake the training at a next edition of the course after paying a rebooking fee of 25% of the total cost of the class participation fee.
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