This is getting seriously frustrating. 스레드 게시자: expressisverbis
|
|---|
ProZ is becoming increasingly unusable.
These days, being able to post or even write a reply seems to depend on sheer luck. You never know whether the page will work properly or whether your post will actually go through.
I managed to post something just to test it, and it worked. But I’ve now tried the same thing with a few other threads, and the page just goes blank, without giving me the chance to write or reply.
This is getting seriously frustrating.
| | | | Zea_Mays 
이탈리아
Local time: 00:36
영어에서 독일어
+ ...
| bugs on many sites | Aug 17 |
Oh, it is working! (just luck)
I've seen similar issues on various sites, like parts of pages not being loaded, and was wondering if Cloudflare and other security tools could be the cause.
| | | |
expressisverbis wrote:
ProZ is becoming increasingly unusable.
...
This is getting seriously frustrating.
I agree on both counts. I seem to be able to reply today, but I couldn't yesterday, so it's a lottery.
And the latest poll question had closed before I had a chance to answer it.
And Cloudflare appeared (again) when I clicked to compose this reply.
And when I clicked on the "Agree" button to support Sandra's post, nothing happened.
This site is gradually disintegrating (or being taken apart).
| | | |
Zea_Mays wrote:
Oh, it is working! (just luck)
I've seen similar issues on various sites, like parts of pages not being loaded, and was wondering if Cloudflare and other security tools could be the cause.
I wanted to make a small edit to my earlier post, but all I got was a blank screen.
So I tried to make an additional post - again a blank screen.
Yet for some reason, quoting somebody else's post seems to work (today).
So it's totally random whether anything on the site works or not. Brilliant!
By the way, the reason for my edit was to mention that the "Agree" button was working again - but for how long?
| | |
|
|
|
ipv
Local time: 00:36
영어에서 크로아티아어
+ ...
We're just fooling ourselves and trying to keep it alive. Stop writing here, an it will be a ghost house within a month.
| | | | | This seems to have gone beyond the issue of occasional bugs | Aug 18 |
What I find particularly concerning is that this seems to have gone beyond the issue of occasional bugs.
Bugs happen. No platform is perfect. But when users can no longer be sure that they will be able to post, reply, edit a post, or even access certain pages properly, among other problems, this becomes a reliability issue.
And once reliability is compromised, trust starts to suffer.
A professional platform like ProZ depends heavily on user participation. If people repeatedly f... See more What I find particularly concerning is that this seems to have gone beyond the issue of occasional bugs.
Bugs happen. No platform is perfect. But when users can no longer be sure that they will be able to post, reply, edit a post, or even access certain pages properly, among other problems, this becomes a reliability issue.
And once reliability is compromised, trust starts to suffer.
A professional platform like ProZ depends heavily on user participation. If people repeatedly find technical problems, they may start posting less, participating less, or simply stop considering the platform an essential part of their professional lives.
And just take a look at how many members have left.
People don't necessarily abandon a platform overnight. Sometimes they just gradually stop relying on it, stop participating, and eventually move elsewhere.
That can lead to something much more serious than technical problems: a loss of credibility, relevance and, ultimately, trust among the very users who make the platform valuable.
In my opinion, this is no longer simply about fixing a few bugs.
It's about whether ProZ can remain a platform that its users actually trust and rely on.
Do they care? ▲ Collapse
| | | | | Seriously frustrating | Aug 18 |
In Japan, when a patient is on the point of death, the doctor tells the family: "Go-rinjuu desu". I'm afraid the same holds for proz.com. The website is falling apart just as the translation business is falling apart. The day is nigh when we attempt to proz.com, we will be told: "site not found". And that will be that. Lights out.
| | | |
After 1974 – the year of the so-called Carnation Revolution – it was common to see graffiti saying ‘the last one out, turn off the airport lights’. The same applies to Proz…
| | |
|
|
|
Zea_Mays
이탈리아
Local time: 00:36
영어에서 독일어
+ ...
| support request sent - around 160+ requests before mine... | Aug 18 |
Getting a reply may take quite some time. But maybe it's all Forums requests? Best would be a paying member sending a request, as the Urgent feature is not available for non-paying users.
| | | | | | | seriously frustrating | Aug 18 |
Or: "The last English speaker in Birmingham (Manchester, Liverpool), please turn out the lights".
| | | | Zea_Mays
이탈리아
Local time: 00:36
영어에서 독일어
+ ...
| very quick reply from support | Aug 18 |
Here is the message I received by support staff within a very - unexpectedly - short waiting time:
Thank you for reporting this, and for describing it precisely — "a blank page with only the menus, no error message" is exactly the detail that makes a report useful.
You are not imagining it and it is not something at your end. Another member reported the same behaviour when posting to the forum a few days ago, so I have grouped your report with theirs and passed it to the colleague already handling it.
On your question about whether it is Cloudflare or a site bug — I genuinely do not know yet, and I would rather say so than give you a confident answer that turns out to be wrong. A blank page that still renders the menus can point in either direction. Someone who can see the server side needs to look before anyone claims a cause.
What I can tell you is that it is now recorded as a recurring problem rather than a one-off, and this ticket stays open until there is a real answer for you.
If you notice anything that makes it more or less likely to happen — a particular forum, replying with a quote versus without, a particular browser — that would genuinely help narrow it down.
| | |
|
|
|
Philip Lees wrote:
And when I clicked on the "Agree" button to support Sandra's post, nothing happened.
Has happened to me too in the polls/forums.
Something even stranger happened (to me) in KudoZ a few days ago: I (dis)agreed with (and commented on) two different answers to the same Q, and when I hit ENTER after typing my 2nd comment, my 1st comment was replaced/overwritten by the 2nd.
I rarely report any bugs these days as nobody seems to care. I doubt it's because I'm a non-paying member. I'd expect a site to take all bug reports seriously, no matter who they come from.
That said, judging by the reply that Zea got, it's being dealt with. The question is: by humans? 
| | | | | At least someone is alive at ProZ and reade the support requests | Aug 19 |
Zea_Mays wrote:
Here is the message I received by support staff within a very - unexpectedly - short waiting time:
| | | | To report site rules violations or get help, contact a site moderator: You can also contact site staff by submitting a support request » This is getting seriously frustrating. | Wordfast Pro | Translation Memory Software for Any Platform
Exclusive discount for ProZ.com users!
Save over 13% when purchasing Wordfast Pro through ProZ.com. Wordfast is the world's #1 provider of platform-independent Translation Memory software. Consistently ranked the most user-friendly and highest value
Buy now! » |
| | PerfectIt | Check translations faster for consistency, quality and style guide compliance
PerfectIt helps professional translators deliver error-free documents in Microsoft Word and PowerPoint. It helps improve consistency, ensure quality, and enforce style guides. ProZ members receive a 30% discount off individual purchases of PerfectIt.
More info » |
|
| | | | X Sign in to your ProZ.com account... | | | | | |
Login to reply/comment 
